Healthcare Salesforce Solutions Architect – Health Cloud, Life Sciences

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the design and execution of Salesforce solutions that align with PRO-spectus business requirements.

• Collaborate closely with stakeholders to gather requirements and analyze business workflows.

• Convert business needs into technical specifications.

• Develop technical solutions utilizing Salesforce, including Health Cloud, Service Cloud, Experience Cloud, Sales Cloud, Salesforce Shield, Marketing Cloud, and Commerce Cloud.

• Architect scalable solutions, data models, system integrations, workflows, and customizations.

• Design and implement the security model for the Salesforce platform, covering visibility, accessibility, and sharing settings.

• Configure both standard and custom objects, fields, page layouts, and workflow rules.

• Create and maintain custom reports, dashboards, and workflows.

• Design, develop, test, and deploy customizations and applications within Salesforce.

• Identify opportunities for process enhancements and automate business operations.

• Oversee the configuration, customization, and development within Salesforce.

• Provide technical leadership and guidance to development teams.

• Design and implement integrations with ERP systems, client CRMs, marketing automation tools, and third-party applications.

• Establish data governance policies, manage data quality, and conduct data audits and cleanups.

• Administer data imports, exports, and migrations while maintaining security and compliance standards.

• Conduct testing and quality assurance activities.

• Produce technical documentation, design documents, specifications, and user manuals.

• Offer training and support to end users.

• Collaborate with business stakeholders, project managers, developers, and cross-functional teams to ensure timely and budget-compliant solution delivery.

• Create and manage user roles, profiles, permission sets, and sharing rules.

• Stay updated on Salesforce features, best practices, and industry trends; recommend system enhancements.

⛳️ Requirements

• A minimum of 5 years of experience in a leadership role delivering Salesforce projects.

• Expertise in Salesforce configuration, customization, and administration.

• Strong knowledge of Salesforce security models and best practices.

• Experience with Salesforce Health Cloud / Life Sciences in a live environment.

• Proficient in configuring Salesforce reports and dashboards.

• Exceptional communication skills with stakeholders across all levels.

• Strong analytical and problem-solving abilities.

• Capability to work both independently and collaboratively within a team.

• Salesforce Administrator certification (ADM 201) is mandatory.

• At least 4 years of hands-on Salesforce experience.

• Experience in the healthcare sector or a quick aptitude for learning industry specifics.

• Proven track record as a Salesforce Administrator or in a similar role, with a comprehensive understanding of Salesforce architecture, configuration, and customization.

• Flexibility in working hours to accommodate activities across EST to PST time zones.

• Must be able to lift up to 15 pounds occasionally.

• Preferred but not required: Salesforce Lightning Experience.

• Preferred but not required: Knowledge of Agile/Scrum methodologies.

• Preferred but not required: Experience with Sales, Marketing, or Service Cloud.

• Preferred but not required: Knowledge of SQL or Python.

• Experience with Power BI is advantageous.

• Advanced Administrator (ADM 211) or Platform App Builder certification is a plus.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance plans.

• Life insurance and disability coverage.

• Tax-advantaged savings accounts.

• Employee Assistance Program.

• Benefits for home office setup.

• Employee Ownership Program.

• Paid time off.

• Holidays.

• Bereavement leave.

• 401(k) retirement plan with employer matching contributions.

• Opportunity for performance-based bonuses.

• Remote-friendly work arrangement, allowing telecommuting from home.