Healthcare Instructional Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement instructional training programs, curricula, facilitator guides, learner guides, on-the-job training tools, training manuals, job aids, assessments, and e-learning modules.

• Collaborate with clinical, coding, quality, training, operations, and Payment Integrity Subject Matter Experts.

• Ensure that materials adhere to current industry standards, client specifications, audit methodologies, and operational requirements.

• Integrate updates from Coding Clinic, AHIMA, AHA, CMS, LCD/NCD guidance, payer policy revisions, and relevant coding and clinical documentation standards.

• Transform complex clinical, coding, documentation, claims, and audit concepts into accessible, accurate, learner-friendly training materials.

• Develop evaluation and feedback mechanisms, continuously refining content to meet learner needs and enhance knowledge retention and training effectiveness.

• Maintain an up-to-date curriculum library, version control system, training records, and reusable learning resources.

• Utilize adult learning theory, multimedia tools, learner-centered approaches, and best practices in e-learning.

• Create visual, audio, and interactive learning resources for remote learning and blended delivery formats.

• Develop simulations, practical case exercises, scenario-based knowledge assessments, and skills evaluations.

• Ensure the instructional integrity, clinical accuracy, coding precision, and educational efficacy of training materials.

• Remain informed on instructional design trends, healthcare audit training techniques, regulatory and coding updates, compliance requirements, and Payment Integrity best practices.

⛳️ Requirements

• 2-5 years of experience in developing healthcare training content.

• Strong working knowledge of medical record documentation, coding guidelines, claims review processes, audit workflows, payer policies, and clinical documentation standards.

• Bachelor's degree in Instructional Design, Education, Nursing, Health Information Management, Healthcare Administration, Organizational Development, or a related field preferred.

• Clinical, coding, or health information credentials preferred, such as RN, RHIA, RHIT, CCS, CPC, CIC, CCDS, or equivalent relevant healthcare credentials.

• Provide a professional portfolio or work sample with the resume that showcases instructional design capabilities, healthcare content development, learner engagement, and assessment design.

• Candidates invited for an interview should be ready to deliver a brief presentation.

• Excellent grasp of instructional design, adult learning principles, training evaluation, and learning measurement methodologies.

• Ability to distill complex clinical, coding, audit, and operational concepts into straightforward, practical learning content.

• Strong interpersonal skills with exceptional written and verbal communication abilities in a diverse, cross-cultural setting.

• Capacity to thrive in a dynamic and flexible environment with shifting priorities, client demands, and deadlines.

• Keen attention to detail, analytical thinking, problem-solving abilities, and a commitment to accuracy in healthcare training content.

• Excellent organizational and time management skills.

• Proficiency with Microsoft Teams, SharePoint, PowerPoint, learning management systems, Articulate Rise, Articulate Storyline, Camtasia, or similar tools.

• Ability to create scenario-based learning, knowledge checks, practice cases, answer keys, facilitator resources, and measurable assessments aligned with operational performance expectations.

🏝️ Benefits

• Up to 10% annual travel for team meetings and limited client onsite engagements.

• Opportunity to collaborate closely with highly experienced, world-class Healthcare consultants.

• Mentoring program with guidance and coaching from senior-level professionals.

• Opportunities for both personal and professional development.

• Potential for further growth and advancement within EXL Health and beyond.