Head Receptionist, Treatment Coordinator Duties

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Act as the Head Receptionist while also fulfilling Treatment Coordinator responsibilities

• Assist each patient throughout their journey, ensuring they feel supported from the outset

• Provide regular reception coverage

• Organize and coordinate patient treatment plans

• Offer outstanding patient care and service

• Work Monday to Friday between the hours of 08:00am and 8:00pm

• Be available to work 1 or 2 Saturday mornings each month

• Collaborate effectively as part of the Harley Street Dental & Implant Clinic practice team

⛳️ Requirements

• Prior experience as a Treatment Coordinator or Patient Care Advisor

• A compassionate and empathetic demeanor

• Strong communication and relationship-building abilities

• A team-focused mindset

• Capability to provide exceptional patient care and service

• Willingness to work Saturday mornings twice a month

• Availability for a full 40-hour work week, with shifts scheduled between 08:00am and 8:00pm Monday to Friday, and 1 or 2 Saturdays per month from 8:30am to 1:30pm

🏝️ Benefits

• Performance-based bonus scheme

• 24/7 Employee Assistance Programme and GP service

• In-house Mental Health First Aider programme

• Day off for your birthday

• Option to purchase an additional 3 days of leave

• Enhanced maternity and paternity leave

• Life assurance coverage

• Contributory pension scheme