Head of Technical Product Management

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Take ownership of the technical product strategy, roadmap, and execution for the Data Cloud and AI platform.

• Build, lead, and expand the technical product management team within the Engineering department.

• Define a multi-year technical product strategy and roadmap for the cloud-native data platform and AI/ML infrastructure.

• Manage the technical product portfolio encompassing FHIR, HL7, claims, EHR data ingestion, Databricks Lakehouse architecture, and AI/ML infrastructure.

• Make decisions regarding investments, sequencing, and the build-versus-buy-versus-partner approach.

• Oversee platform adoption, reliability, performance, unit economics, cloud costs, and FinOps outcomes.

• Establish and report on executive-level KPIs, including adoption, DORA metrics, data product SLAs, FinOps, and ROI.

• Set the technical direction for cloud infrastructure, distributed systems, APIs, and AI infrastructure across AWS, Azure, and GCP.

• Develop standards for data quality, AI governance, HITRUST/HIPAA compliance, authentication/authorization, federation, and observability.

• Advocate for Responsible AI, including AI gateways, evaluations, traces, drift detection, bias mitigation, FinOps, and clinical validation.

• Propel an Agentic Driven Development operating model.

• Lead complex cross-functional projects from inception to production while managing dependencies, risks, and technical debt.

• Act as the technical representative with enterprise health plan customers and strategic technology partners.

• Collaborate with Sales, Marketing, and Client Success on go-to-market strategies, pricing, packaging, briefings, and new product launches.

• Mentor and develop Directors and Technical Product Managers; oversee talent strategy, succession planning, organizational design, hiring standards, leveling, career ladders, and operational mechanisms.

• Report to the CTO and work with executive leaders across Engineering, Client Success, Legal, Security, and Finance.

⛳️ Requirements

• Bachelor's or Master's degree in Computer Science, Data Science, Engineering, Mathematics, or a related technical discipline.

• Over 15 years of experience in technical product management.

• More than 6 years of experience leading platform, cloud, SaaS, or Data/AI infrastructure products at scale.

• At least 8 years of people leadership experience, including managing teams and building high-performing technical product management organizations.

• Proven experience collaborating with product engineering teams to deliver platform software, focusing on delivery quality and speed, such as DORA metrics.

• Experience in establishing or scaling a technical product management function within an Engineering organization.

• Familiarity with mature TPM practices at leading cloud and data companies.

• Demonstrated executive presence and the ability to influence senior and executive leaders.

• Strong understanding of modern cloud data stacks, including Databricks and Snowflake.

• Experience in delivering ML and/or Generative AI solutions.

• Familiarity with Agentic Driven Development practices and AI evaluation and governance frameworks.

• Working knowledge of healthcare data standards and taxonomies, including FHIR, HL7, ICD-10, and claims data.

• Knowledge of HIPAA and HITRUST regulatory environments.

• Capability to make and communicate architectural and investment trade-offs to both engineers and executives.

• Exceptional storytelling, negotiation, and stakeholder management abilities.

• Proficiency in hands-on coding with Python and/or SQL is preferred but not mandatory.

• Direct experience in commercializing enterprise software within major health insurance payers or providers is preferred but not mandatory.

• Experience with strategic partnerships, M&A diligence, or platform ecosystem development is preferred but not mandatory.

🏝️ Benefits

• Unlimited paid time off.

• Work from anywhere.

• Comprehensive health coverage with multiple plan options.

• Equity for every employee.

• A growth-focused environment with development opportunities.

• Home office setup allowance.

• Monthly cell phone allowance.

• Eligibility for performance bonuses.

• Live video interview process with accommodation support.