Head of Product – Interfaces

This is a fully remote position, open to applicants in United States, +4 more locations.

📋 Description

• Define the product vision for Interfaces spanning Dashboard, Mobile, Command, and API/MCP.

• Lead and nurture the Product Management team through ownership, coaching, recruitment, organizational design, and performance evaluation.

• Influence Mercury’s AI initiatives in collaboration with the Command team.

• Enhance the primary product experience across financial workflows and various devices.

• Develop shared functionalities such as navigation, tasks, notifications, and agent interactions.

• Collaborate with engineering, design, data, and research teams to assess user behavior, identify failures, and foster improvements through data-driven insights.

• Create impactful actions with defined permissions, progress tracking, and measurable outcomes.

• Partner with Mercury’s banking, Spend, Books, Payroll, and other product teams.

• Balance urgent customer requirements, new opportunities, and platform investments.

• Cultivate talent while maintaining close engagement with customers, prototypes, product decisions, and ensuring high-quality deliveries.

• Report directly to the VP of Product.

⛳️ Requirements

• Over 10 years of relevant product management experience.

• More than 5 years of experience leading product managers, including in hiring, coaching, organizational design, and performance evaluation.

• Proven track record of launching products that resonate with customers, with a transparent account of personal decisions and contributions.

• Experience in guiding PMs and collaborating across multiple teams or comprehensive product domains.

• Exceptional product judgment and a strong appreciation for design quality, simplicity, and customer experience.

• Significant hands-on experience with AI products, including their development and evaluation, as well as learning from setbacks.

• Capability to transform ambiguity into clear guidance and effective release planning.

• Strong technical acumen and the ability to engage with engineers on intricate product and platform decisions.

• Experience in uniting teams around common functionalities.

• Effective communication skills with a confidence in making recommendations, discussing trade-offs, and questioning assumptions.

• A tendency to utilize customer feedback and product evidence to enhance decision-making.

• A willingness to take ownership of the overall outcome, including activities beyond a limited product scope.

• A high standard for personal work and a thoughtful, direct approach to mentoring others.

🏝️ Benefits

• Equity (stock options/RSUs).

• Comprehensive benefits package.

• Reasonable accommodations provided throughout the recruitment process for applicants with disabilities or special needs.