Head of Product, Growth – Monetization

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the vision, roadmap, and implementation for the Growth team.

• Enhance the signup, onboarding, trial-to-paid conversion, and activation funnel.

• Develop and manage experiments for new business and expansion initiatives.

• Design and conduct experiments in product lines managed by other product leaders.

• Oversee the comprehensive pricing and packaging framework across products.

• Create growth models, establish experiment standards, and develop playbooks for company-wide application.

• Engage in strategic work while recruiting and leading a team of Product Managers.

• Be responsible for the revenue outcomes of the group.

• Collaborate with go-to-market, Marketing, Sales, and Customer Success throughout the customer lifecycle.

• Report directly to the Chief Product Officer.

• Work alongside product leaders on expansion experiments and monetization strategies.

⛳️ Requirements

• 5+ years of experience leading growth in B2B SaaS with a free-trial or freemium approach.

• Proven track record in driving revenue or adoption for a product line.

• Practical experience in experimentation, including metrics definition and test design.

• Capability to create an outcome-based pricing framework and articulate its trade-offs.

• Technical proficiency to engage in architecture discussions and evaluate engineering estimates.

• Insight into the pitfalls of AI and agentic product features.

• Direct experience in people management.

• Strong writing abilities, including the creation of one-pagers and briefs.

• Proficiency with AI tools for research synthesis, strategy validation, and rapid prototyping.

• Must reside in the United States.

• Must already have authorization to work in the home country; Help Scout does not provide visa sponsorship.

🏝️ Benefits

• Competitive salary and a transparent internal salary formula grounded in market data.

• Flexible time off – you determine the holidays and vacations that suit you best.

• 12 weeks of fully paid parental leave for all new parents, including those adopting or fostering.

• A stipend for home office expenses.

• A co-working stipend of up to $300 a month for those working from home.

• An annual professional development stipend of $1,800.

• Comprehensive health insurance for you and your dependents if you are located in the U.S. or Canada.

• Equity opportunities.

• Bonus potential.