Head of Product

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the product vision, strategy, and roadmap for the new InCommand product.

• Manage the functional specification repository and establish acceptance criteria for each capability.

• Determine product capabilities, differentiation, and scope by utilizing usage data and insights from data-center operators.

• Define AI-first product features, including insights, recommendations, and a reliable operator assistant.

• Collaborate with Architecture on the requirements for data models and APIs.

• Work alongside Product Marketing to document the product for broader industry adoption.

• Develop packaging and pricing strategies for a modular product offered as a cloud service and within customer environments.

• Engage daily with operations engineers, representing the voice of the customer.

• Expand the product function in alignment with product growth.

⛳️ Requirements

• Over 8 years of experience in product management, including complete ownership of a multi-tenant B2B SaaS platform or infrastructure product: roadmap, specifications, and pricing.

• Proven experience in building a product from the ground up and making difficult scoping decisions with limited information.

• Demonstrated ability to write clear specifications and acceptance criteria that engineering teams and developers can follow without ambiguity.

• Experience working with operations-heavy users to translate implicit processes into explicit requirements.

• Knowledge of AI-driven product features and understanding what makes them reliable for users.

• Practical experience using AI tools in your own work.

• Experience in packaging and pricing for modular enterprise software.

• Excellent written and verbal communication skills.

• Familiarity with or experience in DCIM products.

• Product experience related to observability, monitoring, or similar high-volume telemetry products.

• Proven track record in defining and launching an AI assistant or AI-driven insight capabilities.

• Experience serving as the product counterpart to a platform architect in an API-first environment.

• Familiarity with specification-driven or AI-assisted development methodologies.

🏝️ Benefits

• Paid time off.

• Paid holidays.

• 401(k) plan.

• Comprehensive medical coverage.

• Comprehensive dental coverage.

• Comprehensive vision coverage.

• Competitive compensation package including salary, bonus, and benefits.

• Opportunities to tackle new challenges, develop advanced skills, and advance your career.