Head of Operations, DataLab

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee daily operations for the Data Lab, encompassing planning, prioritization, and execution of data initiatives.

• Develop and execute scalable operational processes that include intake, prioritization, resourcing, delivery, and reporting.

• Assist in data projects from inception to launch.

• Collaborate with leaders in Data, Product, and Engineering to identify operational hurdles.

• Consistently enhance workflows, tools, and decision-making processes.

• Establish operational rhythms, metrics, and dashboards to monitor progress, performance, and impact.

• Convert strategic goals into actionable roadmaps, timelines, and accountability frameworks involving cross-functional stakeholders.

• Create updates and materials for executives, partners, and internal stakeholders regarding Data Lab priorities and results.

• Function as a hands-on problem solver and operator in residence, addressing critical gaps as the Data Lab expands.

• Collaborate closely with the CEO and leadership team on operational planning, strategic initiatives, executive communications, and coordination across functions.

⛳️ Requirements

• A minimum of 8 years of experience in business operations, consulting, or a strategy/analyst role within a high-growth or fast-paced setting.

• Demonstrated ability to manage several complex projects concurrently.

• Strong analytical capabilities with the proficiency to convert data into actionable insights.

• Skilled in navigating ambiguity and proposing structured solutions.

• Excellent communication and stakeholder management abilities; capable of collaborating effectively with both technical and commercial teams.

• Highly adaptable, resourceful, and proactive in taking ownership of results.

• Inquisitive, persistent, and proactive.

• Action-oriented with a scrappy approach.

• Treat colleagues and stakeholders with respect and kindness.

• Bonus: Experience in AI or data-driven sectors.

• Bonus: Previous exposure to startup or scale-up environments.

• Bonus: Familiarity with SQL, analytics tools, or low-code automation platforms.

• Bonus: Experience in designing and implementing new business processes or systems.

• Bonus: Background in project management or change management.

🏝️ Benefits

• Competitive salary and performance bonuses.

• Opportunities for professional development and career advancement.

• Flexible work environment and supportive team culture.

• Health and wellness benefits.

• Access to cutting-edge technology and tools.