Head of Infrastructure

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Oversee the infrastructure platform comprehensively for Function Health, Ezra, Suppco, and Getlabs.

• Lead the Site Reliability Engineering (SRE) team and manage the infrastructure platform, which includes databases, computing, containers, networking, and inter-service/VPC communication.

• Develop and implement long-term architectural strategies for international growth, focusing on multi-region topology, data residency, latency, and compliance boundaries.

• Establish Service Level Objectives (SLOs), error budgets, on-call protocols, incident response strategies, and postmortem analysis processes.

• Enhance infrastructure cost efficiency by improving spend visibility and making informed decisions regarding build, buy, and consolidation.

• Standardize infrastructure practices, tools, and networking across acquired organizations.

• Recruit, mentor, and lead infrastructure and SRE engineers while actively participating in design reviews, architectural decisions, and managing critical incidents.

• Collaborate with Engineering, Product, Data, Security, Clinical/Compliance, and executive stakeholders on infrastructure, deployment strategies, regulatory requirements, roadmaps, investments, and risk management.

⛳️ Requirements

• A minimum of 8 years in infrastructure, Site Reliability Engineering (SRE), or platform engineering, including at least 3 years in a leadership role.

• Proven experience in scaling a platform during significant growth phases.

• Extensive knowledge of cloud infrastructure (GCP/AWS), containerization and orchestration, networking (including VPC design and inter-service communication), and production database management.

• Experience in designing architectures that accommodate multi-region setups, data residency, or other compliance-oriented frameworks.

• Skilled in defining and managing reliability programs, including SLOs, on-call schedules, incident management, and conducting blameless postmortems.

• Ability to communicate the trade-offs between reliability, speed, cost, and security to both technical teams and executives.

• Proven hands-on technical credibility, particularly in design reviews and production troubleshooting.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.

• Preferred: experience within the healthcare sector, health tech, or regulated environments such as HIPAA, SOC 2, and international privacy regulations.

• Preferred: experience in integrating infrastructure across acquired companies or multiple business units.

• Stretch goal: a keen interest in spearheading AI initiatives and enhancing developer productivity.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Flexible working hours to accommodate different lifestyles.

• A vibrant work environment that fosters creativity and innovation.

• A commitment to providing equal opportunities and promoting a diverse and inclusive workforce.