Head of Engineering, Rewards

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of the technical strategy, architecture, and overall roadmap for the Rewards Platform from start to finish.

• Enhance the performance, reliability, and capabilities of the current cashback product.

• Transform cashback into a more comprehensive rewards, retention, engagement, and personalization platform.

• Develop and expand the engineering organization, consisting of product units, engineers, and Engineering Managers.

• Foster a culture of experimentation through A/B testing, cohort analysis, and performance measurement.

• Collaborate with Growth, Sales, and Marketing teams to convert acquisition and retention goals into actionable initiatives.

• Manage the customer-facing rewards experience on both mobile and web platforms.

• Set architecture standards, engineering processes, and quality metrics.

• Oversee incidents, production defects, deployment frequency, change failure rates, and developer experience.

• Construct the platform to cater to customers in various geographical locations.

• Work alongside Product to establish rewards-specific metrics and OKRs.

• Functionally report to the Group CTO while also having a dual reporting line to the Rewards Product leader.

⛳️ Requirements

• Proven experience in direct-to-consumer product engineering at scale.

• Strong expertise in front-end and mobile engineering.

• Proficient in conducting A/B tests, feature flagging, and implementing measurement frameworks.

• Minimum of 5 years of experience in managing managers.

• At least 10 years of overall software engineering experience.

• A minimum of 5 years leading engineering teams through periods of growth.

• Hands-on technical leadership along with substantial hands-on engineering involvement.

• Comfortable working within Java and Spring Boot backend environments.

• Experience in building and scaling an engineering organization from a small foundation.

• Skilled in hiring and developing Engineering Managers.

• Strong collaboration skills with growth, marketing, and sales stakeholders.

• Experience in rewards, loyalty, gamification, personalization, or growth platforms is a plus but not mandatory.

• Experience in fintech or payments is advantageous but not required.

🏝️ Benefits

• Full autonomy as the CTO of your area.

• Direct impact on retention for a user base of approximately 23 million.

• Work for a mission-driven company that is broadening access to financial services.

• Enjoy an inclusive environment with equal opportunity employment.