Head of Engineering, Rewards

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Take ownership of the technical strategy, architecture, and comprehensive roadmap for the Rewards Platform.

• Enhance the performance, reliability, and functionality of the current cashback product.

• Transform cashback into a more extensive platform focused on rewards, retention, engagement, and personalization.

• Develop and expand the engineering organization by structuring product units and recruiting engineers and Engineering Managers.

• Foster a culture of experimentation through A/B testing, cohort analysis, and performance measurement.

• Work in collaboration with Growth, Sales, and Marketing teams on initiatives related to acquisition and retention.

• Manage the customer-facing rewards experience on both mobile and web platforms.

• Set architecture standards, engineering protocols, and quality metrics.

• Oversee engineering health metrics including incidents, production defects, deployment frequency, change failure rate, and developer experience.

• Develop the platform to cater to customers across various geographic regions.

• Collaborate with the Product team to establish rewards-specific metrics and OKRs.

• Functionally report to the Group CTO and maintain a dual delivery relationship with the Product leader for Rewards.

⛳️ Requirements

• Experience in direct-to-consumer product engineering at scale.

• Solid expertise in front-end and mobile engineering.

• Practical experience with A/B testing, feature flagging, and measurement frameworks.

• Minimum of 5 years' experience managing managers.

• Over 10 years of overall software engineering experience.

• At least 5 years of experience leading engineering teams through growth stages.

• Hands-on technical leadership with substantial engineering involvement.

• Proficiency in Java and Spring Boot.

• Experience in building and scaling an engineering organization from a small starting point.

• Ability to hire and nurture Engineering Managers.

• Strong collaboration skills with growth, marketing, and sales stakeholders.

• Experience in rewards, loyalty, gamification, personalization, or growth platforms is a plus but not mandatory.

• Experience in fintech or payments is advantageous but not essential.

🏝️ Benefits

• Complete autonomy as the CTO of your domain.

• Mission-driven work aimed at expanding access to financial services.

• Opportunity to conceptualize and develop a rewards platform from a nearly blank slate.

• Direct impact on retention for approximately 23 million users.

• Equal opportunity and inclusive work environment.