Head of Engineering, Rewards

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Take ownership of the technical strategy, architecture, and comprehensive roadmap for the Rewards Platform.

• Enhance the performance, reliability, and functionality of the current cashback product.

• Transition cashback into a more extensive rewards, retention, engagement, and personalization platform.

• Develop and expand the engineering organization by structuring product units and recruiting engineers and Engineering Managers.

• Foster an experimentation culture utilizing A/B testing, cohort analysis, and performance measurement.

• Collaborate with Growth, Sales, and Marketing teams to convert acquisition and retention goals into engineering projects.

• Manage the customer-facing rewards experience on both mobile and web platforms.

• Establish standards for architecture, engineering processes, and quality metrics.

• Oversee engineering health metrics, including incidents, production defects, deployment frequency, change failure rate, and developer experience.

• Build the platform to cater to customers across various geographical locations.

• Partner with Product teams to define rewards metrics and OKRs.

• Report functionally to the Group CTO while also having a dual reporting line to the Product leader for Rewards.

⛳️ Requirements

• Experience in direct-to-consumer product engineering at scale.

• Strong expertise in front-end and mobile engineering.

• Proven experience in conducting A/B tests, feature flagging, and utilizing measurement frameworks.

• Minimum of 5 years of experience managing managers.

• At least 10 years of overall software engineering experience.

• A minimum of 5 years leading engineering teams during growth phases.

• Hands-on engineering experience along with technical credibility.

• Proficiency with Java and Spring Boot backend environments.

• Experience in building and scaling an engineering organization from a small foundation.

• Background in hiring and developing Engineering Managers.

• Strong collaborative skills with growth, marketing, and sales stakeholders.

• Experience in rewards, loyalty, gamification, personalization, or growth platforms is a plus but not mandatory.

• Fintech or payments experience is advantageous but not required.

🏝️ Benefits

• Full autonomy as the CTO of the Rewards domain.

• Support to build the engineering organization required to tackle the challenges.

• Mission-driven work focused on expanding access to financial services.

• Equal opportunity and an inclusive work environment.