
Head of Engineering, Rewards
Posted Sep 11

Posted Sep 11
This is a fully remote position, open to applicants in Poland.
• Lead the technical strategy, architecture, and roadmap for the Rewards Platform.
• Enhance the performance, reliability, and scope of the existing cashback product.
• Transform cashback into a comprehensive platform for rewards, retention, engagement, and personalization.
• Develop the engineering organization by structuring product units and recruiting engineers and Engineering Managers.
• Foster a culture of experimentation through A/B testing, cohort analysis, and performance measurement.
• Collaborate with Growth, Sales, and Marketing teams to convert acquisition and retention goals into actionable initiatives.
• Oversee the customer-facing rewards experience on both mobile and web platforms.
• Establish architecture standards, engineering processes, and quality metrics.
• Manage engineering health, including incidents, production defects, deployment frequency, change failure rates, and developer experience.
• Develop the platform to cater to customers in various geographical locations.
• Collaborate with Product to establish rewards metrics and OKRs.
• Report functionally to the Group CTO while also having a dual reporting line to the Product leader for Rewards.
• Experience in direct-to-consumer product engineering at scale.
• Strong expertise in front-end and mobile engineering.
• Practical experience with A/B testing, feature flagging, and measurement frameworks.
• Minimum of 5 years managing managers.
• Over 10 years of overall software engineering experience.
• At least 5 years of experience in leading engineering teams through phases of growth.
• Hands-on technical leadership with significant hands-on engineering involvement.
• Proficiency in Java and Spring Boot.
• Experience in building and scaling an engineering organization from a small foundation.
• Expertise in hiring and developing Engineering Managers.
• Strong collaborative skills with growth, marketing, and sales stakeholders.
• Experience in rewards, loyalty, gamification, personalization, or growth platforms is a plus but not mandatory.
• Experience in fintech or payments is advantageous but not essential.
• Complete autonomy as the CTO of your domain.
• Direct impact on retention for approximately 23 million users.
• Work for a mission-driven company that aims to expand access to financial services.
• Equal opportunity and an inclusive work environment.
Pond & Company
Grafana Labs
Grafana Labs
Grafana Labs
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