Head of Engineering, Rewards

This is a fully remote position, open to applicants in Pakistan.

📋 Description

• Take ownership of the technical strategy, architecture, and overall roadmap for the Rewards Platform from start to finish.

• Enhance the performance, reliability, and capabilities of the current cashback product.

• Transform cashback into a comprehensive platform for rewards, retention, engagement, and personalization.

• Develop the engineering organization by structuring product units, recruiting engineers and Engineering Managers, and providing leadership through managerial roles.

• Foster a culture of experimentation utilizing A/B testing, cohort analysis, and customer behavior analysis.

• Collaborate with Growth, Sales, and Marketing teams to convert acquisition and retention goals into product and engineering initiatives.

• Manage the customer-facing rewards experience across both mobile and web platforms.

• Set standards for architecture, engineering processes, and quality metrics.

• Oversee engineering health, which includes incidents, production defects, deployment frequency, change failure rate, and overall developer experience.

• Develop the platform to cater to customers in various geographical locations.

• Collaborate with Product teams to establish rewards-specific metrics and OKRs.

⛳️ Requirements

• Experience in direct-to-consumer product engineering at scale.

• Proven track record in building and delivering products for large consumer audiences.

• Deep expertise in front-end and mobile engineering.

• Practical experience with A/B testing, feature flagging, and measurement frameworks.

• Minimum of 5 years of experience in managing other managers.

• At least 10 years of total software engineering experience.

• A minimum of 5 years leading engineering teams through periods of growth.

• Strong hands-on technical leadership with significant engineering involvement.

• Proficiency in Java and Spring Boot backend environments.

• Experience in building and scaling an engineering organization from a small foundation.

• Skilled in hiring and developing Engineering Managers.

• Excellent collaboration with growth, marketing, and sales teams.

• Ability to translate business goals into engineering tasks.

• Experience in rewards, loyalty, gamification, personalization, or growth platforms is beneficial but not mandatory.

• Background in fintech or payments is advantageous but not required.

🏝️ Benefits

• Complete autonomy as the CTO of your domain.

• Opportunity to define and create a rewards platform from a unique blank slate.

• Direct impact on retention efforts for approximately 23 million users.

• Mission-driven work focused on expanding access to financial services.

• Supportive environment with equal opportunity employment.