Head of Engineering, Rewards

This is a fully remote position, open to applicants in Nigeria.

📋 Description

• Take full ownership of the technical strategy, architecture, and roadmap for the Rewards Platform from start to finish.

• Enhance the performance, reliability, and scope of the current cashback product.

• Transform cashback into a comprehensive platform for rewards, customer retention, engagement, and personalization.

• Develop the engineering organization by structuring product units, recruiting engineers and Engineering Managers, and providing leadership through managers.

• Foster a culture of experimentation utilizing A/B testing, cohort analysis, and metric evaluation.

• Collaborate with Growth, Sales, and Marketing teams on initiatives related to acquisition and retention.

• Oversee the customer-facing rewards experience on both mobile and web platforms.

• Establish architecture standards, engineering processes, and quality metrics.

• Ensure engineering health, which includes managing incidents, production defects, deployment frequency, change failure rate, and developer experience.

• Create a platform that caters to customers across various geographical locations.

• Partner with Product teams to define rewards metrics and OKRs.

• Functionally report to the Group CTO while maintaining a dual reporting line to the Product leader for Rewards.

⛳️ Requirements

• Proven experience in direct-to-consumer product engineering at scale.

• Background in building and launching products that serve large consumer audiences.

• Strong expertise in front-end and mobile engineering.

• Experience in leading or developing consumer-facing mobile and web experiences.

• Practical experience with A/B testing, feature flagging, and measurement frameworks.

• A minimum of 5 years managing managers.

• At least 10 years of overall software engineering experience.

• A minimum of 5 years leading engineering teams through phases of growth.

• Significant hands-on engineering experience and technical credibility.

• Proficiency in Java and Spring Boot backend environments.

• Experience in building and scaling an engineering organization from a small base.

• Experience in hiring and developing Engineering Managers.

• Strong ability to collaborate with growth, marketing, and sales stakeholders.

• Capability to translate business objectives into engineering tasks.

• Experience in rewards, loyalty, gamification, personalization, or growth platforms is beneficial but not mandatory.

• Experience in fintech or payments is advantageous but not required.

🏝️ Benefits

• Complete autonomy over engineering strategy, architecture, hiring, operating cadence, and roadmap decisions.

• Purpose-driven work that expands access to financial services.

• Direct impact on retention for approximately 23 million users.

• Opportunity to define and construct a rewards platform from a nearly blank slate.

• Chance to build and scale an engineering organization.

• Commitment to an equal opportunity and inclusive work environment.