Head of Communications

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Design and implement Tailscale's global communications strategy.

• Enhance brand visibility, reputation, and market leadership.

• Oversee product and technology communications, encompassing product launches, customer narratives, continual product storytelling, independent assessments, technical publications, comparisons, creators, third-party endorsements, and research-driven PR.

• Cultivate relationships with journalists in business, technology, cybersecurity, and AI sectors.

• Initiate proactive media opportunities and bolster Tailscale's share of voice.

• Broaden presence across podcasts, newsletters, creators, and technical communities.

• Manage corporate communications for significant milestones, strategic partnerships, funding announcements, and other business developments.

• Develop and expand international communications programs, including regional media relations and agency collaborations.

• Create executive communications and thought leadership initiatives for leadership beyond the CEO.

• Coordinate company narratives, major announcements, and executive engagement with the CEO and policy communications leaders.

• Supervise internal communications, including company-wide messaging, all-hands meetings, organizational changes, and employee engagement communications.

• Lead crisis communications and formulate response plans in collaboration with Legal, Security, Engineering, and leadership.

• Direct awards and recognition strategies.

• Recruit, manage, and develop a high-performing communications team.

• Oversee external agencies, communication processes, and performance evaluation.

• Collaborate with the CEO and policy communications individual contributor to maintain consistent narratives and support policy communications initiatives.

⛳️ Requirements

• Over 10 years of experience in public relations, product communications, or corporate communications, preferably in high-growth B2B technology firms.

• Proven success in securing impactful earned media coverage and fostering relationships with key journalists.

• Extensive expertise in product communications and the ability to convert complex technical products into engaging stories.

• Experience in hiring, managing, and developing communications professionals, as well as overseeing agency partners.

• Exceptional writing, storytelling, and editorial judgment in external, executive, and internal communications.

• Experience providing counsel to senior executives and managing high-stakes or sensitive communication scenarios.

• Strong strategic judgment and operational discipline, including prioritization, scalable process development, and impact measurement.

• Interest in and willingness to leverage AI to enhance operations and execution.

• Hands-on, creative, and accountable leadership style; ability to excel in uncertain environments and build from the ground up.

• Nice to have: experience in networking, cybersecurity, infrastructure, developer tools, or AI.

• Nice to have: experience scaling communications in a high-growth, global technology organization.

• Nice to have: experience supporting fundraising, acquisitions, pre-IPO communications, or IPO processes.

• Nice to have: experience collaborating with analyst relations, public policy, or major industry research teams.

🏝️ Benefits

• Competitive base salary, equity incentive plan, and variable commission for quota-based roles.

• Inclusive and flexible work environment.

• Comprehensive health, vision, and dental coverage with no waiting period.

• Remote-first work setting.

• Opportunities for virtual and in-person social events.

• Corporate co-working program.

• Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to 0.75% of eligible compensation annually.

• Annual company retreat and team off-sites.

• $1,500 USD annually allocated for professional development.

• Opportunities for mentorship, coaching, and internal promotions.

• Flexible paid time off program.

• Provision of a company-owned laptop (Mac or PC).

• Monthly reimbursement for home internet expenses.

• $500 USD allowance for customizing home office workstation.

• Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents.