Head of Communications

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Develop and implement Tailscale's worldwide communications strategy to enhance brand recognition, reputation, and market positioning.

• Lead communications related to products and technology, encompassing product launches, customer success stories, ongoing product narratives, independent evaluations, technical publications, comparisons, content creators, third-party endorsements, and research-driven public relations.

• Foster relationships with journalists in the business, technology, cybersecurity, and AI sectors while actively seeking proactive media opportunities.

• Increase Tailscale's visibility through podcasts, newsletters, content creators, and technical communities.

• Manage corporate communications for company milestones, strategic alliances, funding announcements, and other significant business developments.

• Design and expand international communications initiatives, including regional media relations and partnerships with agencies.

• Create executive communications and thought leadership programs for leadership team members aside from the CEO.

• Coordinate company narratives, major announcements, executive participation, and communications campaigns with the CEO and policy communications leaders.

• Supervise internal communications, which include company-wide messaging, all-hands meetings, organizational changes, and employee engagement communications.

• Lead crisis communication efforts and establish response strategies in collaboration with Legal, Security, Engineering, and leadership.

• Manage the strategy for awards and recognitions.

• Recruit, manage, and develop a communications team while overseeing external agencies, communication processes, and performance metrics.

• Collaborate with the CEO and policy communications individual contributor to ensure consistent messaging and policy communication initiatives.

⛳️ Requirements

• Over 10 years of experience in public relations, product communications, or corporate communications, preferably in fast-growing B2B technology firms.

• Demonstrated success in securing significant earned media coverage and establishing relationships with key journalists.

• Extensive expertise in product communications with the ability to simplify complex technical products into engaging narratives.

• Experience in hiring, managing, and developing communication professionals and overseeing agency collaborations.

• Outstanding writing, storytelling, and editorial skills across external, executive, and internal communications.

• Experience advising senior executives and navigating high-stakes or sensitive communication scenarios.

• Strong strategic insight and operational discipline, including the ability to prioritize, build scalable processes, and measure impact.

• Curiosity and openness to utilizing AI to enhance operations and execution while maintaining human taste and judgment.

• A hands-on, innovative, and accountable leadership approach; comfortable with ambiguity, rapid execution, and starting from scratch.

🏝️ Benefits

• An inclusive, flexible environment where you can express your authentic self.

• Competitive total compensation package, including a base salary, equity incentive plan, and variable commission for performance-based roles.

• Comprehensive group benefits with immediate coverage, including health, vision, and dental plans for you and your family.

• Remote-first work culture.

• Opportunities for virtual and in-person social events.

• Corporate co-working arrangements.

• Employer-funded retirement contributions that match employee contributions dollar-for-dollar, up to 0.75% of eligible annual compensation.

• Annual company retreat and team off-site events.

• $1,500 USD annually for professional development.

• Mentorship, coaching, and opportunities for internal promotions.

• Flexible paid time off policy.

• Choice of company-owned laptop (Mac or PC).

• Monthly reimbursement for home internet expenses.

• $500 USD allowance for home office enhancements.

• Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents.

• Accessible and inclusive hiring process with available accommodations.