Hardware Reliability Engineer III

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee reliability planning, evaluations, and outputs for intricate or multi-program hardware projects from inception to production and field support.

• Create and manage Reliability Program Plans, establish reliability objectives, conduct risk assessments, and report on milestones.

• Promote Design for Reliability initiatives, encompassing requirements flow-down, reliability growth strategies, and validation strategy formulation.

• Organize sessions for hardware, software, process, and design FMEA, ensuring actions are tracked to completion.

• Conduct and lead root cause investigations, teardown analyses, and failure assessments.

• Formulate and implement reliability, environmental, and accelerated life testing strategies.

• Examine field returns, complaint patterns, warranty information, and service history to pinpoint recurring failure trends and suggest corrective measures.

• Spearhead cross-functional issue resolution involving design engineering, manufacturing quality, supplier quality, testing laboratories, and service teams.

• Utilize statistical techniques and life data analysis to assess reliability risks, support forecasts, and validate results.

• Own reliability outputs throughout development and production phases.

• Guide junior engineers while contributing to improvements in reliability processes, lessons learned, and knowledge sharing initiatives.

• Facilitate ongoing enhancement of reliability techniques, laboratory practices, testing methods, and product durability throughout the product lifecycle.

⛳️ Requirements

• A Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Materials Engineering, Physics, or a related technical field.

• At least 8 years of applicable experience in hardware engineering, reliability engineering, validation, test engineering, quality engineering, or a related area.

• Proficiency with complex electromechanical products, industrial machinery, outdoor electronic systems, or comparable hardware platforms.

• Solid understanding of reliability engineering techniques, including failure analysis, root cause investigation, test planning, and corrective action facilitation.

• Demonstrated experience leading FMEA initiatives and implementing reliability risk mitigation strategies across design and process functions.

• Capability to analyze technical data, interpret technical drawings and schematics, and convey findings effectively.

• Background in collaborating across engineering, quality, manufacturing, supplier, and field support teams.

• Proven ability to juggle multiple priorities, steer cross-functional discussions, and influence decisions without direct authority.

• Familiarity with Design for Reliability tools and field trial planning for cost reduction and VAVE projects.

• Excellent written and verbal communication skills, with a proven track record of producing clear technical documentation and recommendations.

• Preferred: experience in fuel dispensing, retail fueling, payment hardware, industrial controls, or outdoor electronic equipment sectors.

• Preferred: practical experience with Weibull analysis, FRACAS, reliability growth, accelerated testing, and statistical evaluations.

• Preferred: working knowledge of Weibull++, Minitab, JMP, RGA, or similar reliability/statistical software.

• Preferred: understanding of accelerated life testing, environmental stress testing, product qualification, and reliability validation strategies.

• Preferred: experience with optical microscopy, X-ray, cross-sectioning, SEM, CSAM, and EDX techniques.

• Preferred: familiarity with warranty analysis, management of field issues, and lifecycle reliability metrics.

• Preferred: experience mentoring engineers or leading technical initiatives.

• Professional certifications such as ASQ Certified Reliability Engineer or Certified Quality Engineer are advantageous.

🏝️ Benefits

• Comprehensive medical, dental, vision, disability, and life insurance coverage.

• Family planning resources through Maven Clinic.

• Diabetes management assistance via Livongo.

• Coverage for women’s health issues.

• Support for adult and elder care.

• Paid parental leave.

• 401(k) plan with employer matching contributions.

• Up to 15 days of paid time off annually.

• 13 paid holidays, which includes 3 floating holidays.

• Paid sick leave.

• Opportunities for continuous learning and personal development.

• Emphasis on work-life balance.

• An inclusive and collaborative work atmosphere.