GTM Strategy & Operations Lead – Legal, Field Ops

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Lead go-to-market operations for field teams implementing strategic initiatives.

• Identify potential customers and oversee legal and pricing operations.

• Convert inputs from Product, Legal, Risk, and Pricing into actionable processes.

• Oversee Affirm’s AI contract dashboard to assess legal and pricing eligibility.

• Develop and sustain field tools and playbooks for contract renewal strategies, pricing standardization, and new product market entry.

• Manage executive rationale, customer value propositions, and field analysis for product launches.

• Collect feedback from the field and provide recommendations to cross-functional teams.

• Evaluate performance data to detect stalled launches and proactively identify risks.

• Oversee go-to-market operations for a specific product line or segment from start to finish, including target lists, account actions, customer segmentation, and adoption tracking.

⛳️ Requirements

• Over 6 years of experience in business operations, revenue, or sales operations, preferably in FinTech, SaaS, or a similarly high-growth setting.

• Proven history of managing a go-to-market motion or customer-focused initiative from inception to adoption, within a defined scope.

• Experience in developing solutions from ambiguous instructions that resonate with stakeholders and clients.

• Background in cross-functional collaboration with Product, PMM, Client Success, Sales, Analytics, Legal, or Pricing.

• Capability to translate product and pricing strategies into effective, field-ready execution.

• Strong analytical skills utilizing adoption and performance data for informed decision-making.

• Proficient in clear, action-oriented communication both in writing and speaking.

• Ability to thrive in ambiguity and act swiftly without awaiting direction.

• Familiarity with merchant, payments, or SaaS sales processes is essential.

• Proficient in using SQL for data querying, manipulation, and analysis.

• Documented experience in leveraging AI tools to enhance workflows, automate processes, and improve efficiency.

• Knowledge of how to apply and validate AI-generated outputs.

• Visa sponsorship is not offered for this role.

🏝️ Benefits

• Equity rewards may be part of the overall compensation package.

• Monthly stipends for health, wellness, and technology expenses.

• Complete medical coverage for employees and their dependents at no cost.

• Dental and vision insurance for employees and their dependents.

• Remote-first working environment with flexibility within the country of employment.

• Flexible paid time off.

• Generous holiday schedule.

• Employee stock purchase plan (ESPP) allowing purchase of Affirm stock at a discounted rate.

• Inclusive interview process with accommodations for candidates with disabilities.

• In-person onboarding experience for all new hires.