GTM AI Engineer – Deal Desk

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify and automate Deal Desk bottlenecks using AI technology.

• Design validation processes, audit trails, and fallback rules for Deal Desk agents with a human-in-the-loop approach.

• Ensure adherence to revenue recognition policies and pricing approval frameworks.

• Prototype, develop, scale, beta test, maintain, and continuously enhance internal GTM/Deal Desk AI tools.

• Create agents and workflows utilizing Glean, Salesforce, Agentforce, ClaudeForce, and n8n.

• Develop front-end applications utilizing Retool, Cursor, React, or similar technologies.

• Securely integrate enterprise data and APIs.

• Generate prompts and workflows for Gemini, ChatGPT, Claude, and Perplexity.

• Ensure that agents and applications adhere to UX best practices for less technically inclined business users.

• Oversee production use-case expenditures and evaluate LLM models to optimize performance and token usage.

• Create and manage solution documentation.

• Provide training to end users on newly launched tools.

• Collaborate with Deal Desk, Product, ESYS, and business stakeholders to identify use cases, launch tools, and assess adoption and business impact.

⛳️ Requirements

• 5–7 years of direct experience in Deal Desk or RevOps.

• Proven experience in addressing business challenges through tooling, building and deploying internal tools, automations, data products, or AI-driven workflows in an enterprise setting.

• Relevant backgrounds may include AI/ML engineering, Salesforce or business systems, data, software development, or workflow automation.

• Practical experience with CPQ and CLM platforms.

• Strong foundational knowledge of AI principles, including context windows, token consumption, compute costs, chunking, and performance metrics.

• Understanding of API utilization, limitations, rate limits, and scalable API application across data sources and LLMs.

• Familiarity with scripting, SQL/SOQL, and Python fundamentals.

• Experience using foundational models such as Gemini, ChatGPT, Perplexity, Claude, Grok, and others via web interfaces and APIs.

• Familiarity with the agentic landscape, including orchestration layers, MCP, Agent2Agent, Agentforce, and ClaudeForce.

• Preferred experience in building agents, workflows, or React-based user interfaces directly within Salesforce.

• Applicants must be authorized to receive and access commodities and technologies governed by U.S. Export Administration Regulations.

• Compensation may be influenced by education, work experience, and certifications.

🏝️ Benefits

• Health, pharmacy, optical, and dental care benefits.

• Paid time off.

• Sick time off.

• Short-term and long-term disability coverage.

• Life insurance.

• 401(k) contributions.

• Restricted stock units may be included in total compensation for certain positions.

• Some interviews or new-hire training sessions may take place in person at one of the company's global offices.