Growth Account Executive, Agent Software, Advertising

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the entire customer lifecycle for around 2,000 accounts, covering new sales, onboarding, adoption, retention, and expansion.

• Engage in prospecting activities within an assigned territory through outbound calls, emails, and following up on inbound leads.

• Prioritize inbound marketing leads to optimize speed-to-lead conversion in line with SLA timelines.

• Secure initial software subscriptions and enhance Annual Recurring Revenue (ARR) through multi-product upselling and cross-selling.

• Oversee approximately 400 existing Premier Agent subscribers while identifying opportunities for renewal and expansion.

• Conduct Strategic Business Reviews utilizing utilization data and performance reporting.

• Monitor account health indicators, flag potential churn risks, and implement save and rescue strategies alongside Customer Success Managers (CSMs).

• Collaborate with CSMs to promote software activation, adoption, and favorable customer outcomes.

• Develop and sustain pipelines for new business and expansion.

• Forecast monthly and quarterly quota achievement and ensure accurate records in Salesforce.

• Execute consultative SaaS discovery, pinpoint decision-makers, address objections, and finalize deals.

• Utilize Gong Engage, Gong, Tableau, and Sonar to oversee outreach efforts and analyze performance metrics.

• Prepare comprehensive handoff documentation for CSMs.

• Cultivate expertise in Zillow's software offerings and trends in real estate technology.

⛳️ Requirements

• At least 2 years of experience in a full cycle, B2B SaaS sales position.

• Experience managing both new business development and an existing portfolio of subscribers.

• Proven success in meeting monthly or quarterly quotas through new subscription sales and account expansions or renewals.

• Experience selling multiple products within a single sales motion or portfolio.

• Capability to manage a high-volume portfolio (200+ accounts) across various product lines.

• Proficient in CRM and sales engagement tools such as Salesforce, Salesloft, or equivalent.

• Excellent written and verbal communication skills.

• Familiarity with SaaS sales concepts including ARR/MRR, net revenue retention, churn risk, and product adoption.

• Preferred experience selling to small and medium-sized business (SMB) customer segments.

• Background in real estate technology, proptech, marketing software, or related SaaS categories is preferred.

• Familiarity with customer health scoring, utilization analytics, or CSM collaboration models is preferred.

• Experience in conducting Strategic Business Reviews is preferred.

• Proficiency in Gong, Tableau, or similar tools is preferred.

🏝️ Benefits

• Incentive compensation.

• Equity awards.

• The option to work remotely from a location of your choice.

• Flexible distributed work arrangement through Cloud HQ.