Go-To-Market Systems Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and provide support for the Go-to-Market technology stack.

• Manage user accounts, roles, permissions, profiles, and access requests across various platforms.

• Configure reports, dashboards, workflows, and perform light system configurations.

• Deliver Tier 1 support by troubleshooting user issues and escalating complex problems as needed.

• Collaborate with Sales, Marketing, Customer Success, Revenue Operations, and Enablement teams.

• Document system configurations, support processes, and best practices.

• Monitor platform performance and identify opportunities for enhancing efficiency and user experience.

• Assist with system implementations, integrations, upgrades, and the rollout of new features.

• Continuously update knowledge of new technologies and stay informed about the evolving Go-to-Market technology landscape.

⛳️ Requirements

• Willingness to learn about emerging AI tools and identify automation opportunities.

• Self-motivated individual who takes initiative and works effectively with minimal supervision.

• Strong problem-solving abilities and a curiosity for learning new technologies.

• Experience in administering multiple SaaS platforms in a Go-to-Market context.

• Background in managing user provisioning, permissions, roles, and access.

• Proficient in creating reports, dashboards, and basic system configurations.

• Excellent customer service orientation and strong communication skills.

• Ability to prioritize multiple requests in a fast-paced environment.

• Exceptional organizational skills and meticulous attention to detail.

• A growth mindset and a desire for continuous learning and improvement.

• Proven experience in building AI agents or automation workflows across the technology stack (preferred).

• Familiarity with Salesforce and one or more modern Go-to-Market, Revenue Operations, or Sales Operations platforms (highly desirable).

• Successful candidates will be required to undergo background verification checks.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• 401(k) plan.

• Employer matching program.

• Flexible paid time off.

• Paid holidays.

• Paid parental leave.

• Health & Wellness benefits.

• Financial benefits.

• Work-Life Balance benefits.

• Unparalleled Flexible Time-Off.