Lead Systems Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Strategically plan, design, and manage the organization’s global IT systems infrastructure spanning Public, Private, and US Government cloud environments.

• Ensure exceptional levels of data integrity and availability.

• Develop, implement, and oversee policies and procedures for system provisioning, uptime, and regulatory compliance.

• Lead efforts in capacity planning, project delivery, performance analysis, and disaster recovery planning.

• Oversee a growing global team of System Administrators operating across various time zones.

• Report directly to the Director of IT Infrastructure & Operations.

• Communicate enterprise-wide system status, performance metrics, utilization trends, and business show-back/charge-back information.

• Stay informed about IT-related laws, trends, emerging technologies, and best practices.

• Justify enterprise IT expenditures through comprehensive business cases and ROI/TCO calculations.

• Collaborate with IT Security to define, communicate, and enforce compliance policies.

• Develop and maintain documentation procedures for change, availability, backup, incident management, and processes.

• Manage IT M&A discovery, strategy, planning, integration, migration, troubleshooting, and operational support.

• Integrate Entra/AD, M365 tenants, server and storage infrastructure, SaaS platforms, VDI, and B2B/B2C environments.

• Formulate SLAs and KPIs that align with business objectives and enhance customer experience.

• Ensure compliance with system allocation, limitation, and availability SLAs.

• Create and deliver employee training on best practices and compliance requirements.

• Maintain oversight of IT projects, initiatives, and trends to foster continuous improvement.

⛳️ Requirements

• Bachelor's degree in engineering, computer science, or a related IT field (4-year program).

• Over 10 years of experience in the IT industry.

• More than 3 years in a leadership role within a team.

• ITI V4 Certification is preferred.

• Extensive experience in the configuration, installation, and administration of Entra/Active Directory, Microsoft M365 (Commercial) & G365 (Government), Windows & Linux Servers, and VDI platforms.

• Proven ability in capacity management.

• Demonstrated experience securing cloud environments to meet US Federal and State requirements; DoD/CMMC compliance experience is preferred.

• Proven track record in operating, designing, and implementing compliance frameworks such as SOX, HIPAA, SOC-2, GDPR, and NIST 800.

• Experience in managing IT M&A activities.

• Experience operating within DoD IT system environments; security clearance is preferred; USA citizenship is required.

• Proven expertise in implementing and operating ITIL best practices.

• In-depth understanding of Microsoft Active Directory / Entra ID design principles and practices.

• Extensive knowledge and experience with PowerShell.

• Working familiarity with the NIST 800-171 security framework.

• Experience working with Microsoft Unified/Premier Support.

• Solid experience in architecting and supporting Windows Server environments.

• Experience with Azure management and Cost Management.

• Experience in building and operating VMware and Hyper-V High-Performance Compute environments.

• Experience with AWS and Google Cloud environments.

• Proven experience in developing, operating, and submitting system compliance reports.

• Knowledge of relevant data retention practices and laws.

• Ability to prioritize and execute tasks effectively in a high-pressure environment.

• Ability to conduct research into issues, standards, and products.

• Strong written, oral, and interpersonal communication skills.

• Ability to present ideas in a business-friendly and user-friendly manner.

• Team-oriented and adept at working within a collaborative environment.

• Applicants must already possess work authorization in the United States; visa sponsorship is not available.

🏝️ Benefits

• Freedom to Work program: Set your own schedule and location (as appropriate).

• Principal program: Earn the opportunity to become an owner of the firm.

• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.

• Career development: Explore a wide range of learning and growth opportunities within and across industries.

• Health, life, vision, and dental insurance: Cover all your medical bases.

• Paid sick time.

• Retirement plan.

• Fitness reimbursement.

• Pet insurance.

• Identity protection.

• Technology stipend.

• Employee assistance program.