Level 2 NOC Systems Administrator – Linux/Unix Focus

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage Linux/Unix development, testing, and production servers, which includes reloading, re-imaging, patching, configuration, and shell-level maintenance.

• Identify and resolve intricate issues related to the Linux/Unix operating system, services, and connectivity.

• Conduct daily monitoring of Linux/Unix systems, services, and performance, and initiate proactive remediation measures.

• Install, uninstall, and upgrade Linux/Unix packages utilizing native package managers such as yum, apt, and rpm.

• Handle Level 2 Linux/Unix-related tickets until resolution, including conducting root cause analysis.

• Provide comprehensive system evaluation reports and contribute to operational recommendations.

• Maintain updated system records, ensure compliance with licensing, and keep accurate configuration data for Linux/Unix assets.

• Develop runbooks and instructional guides, and train Level 1 analysts on Linux/Unix procedures.

• Leverage automation, scripting, and AI-assisted tools to enhance operational efficiency, streamline administrative tasks, and assist in incident resolution.

⛳️ Requirements

• BA/BS degree and 2–4 years of relevant experience or a comparable combination of education and experience.

• Experience in supporting enterprise Linux/Unix operating systems, including Red Hat Enterprise Linux (RHEL), Ubuntu, SUSE Linux, or similar systems is preferred.

• Familiarity with Linux/Unix automation and scripting tools such as Bash, Python, Ansible, or similar is preferred.

• Knowledge of AI-assisted tools and technologies for system administration, troubleshooting, and operational support is preferred.

• Relevant certifications such as CompTIA Linux+, RHCSA, or equivalent are preferred.

• Capability to support 24×7 operations and flexible rotating shifts.

• U.S. Citizenship and U.S. residency are required.

• Eligibility for necessary U.S. Government export-control authorizations.

• May also hold Windows credentials if allowed.

🏝️ Benefits

• 24×7 operations support with rotating shifts.

• Equal opportunity employment.

• Reasonable accommodation support for qualified U.S. job seekers.