GM, SI Business – Commercial Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and unify the SI Business & Commercial Operations organization by merging SVG and Surgery functional teams.

• Supervise OTR/Sales Operations, Demo Operations, Contracting, GPO & National Accounts, Logistics, and Commercial Excellence.

• Propel profitable growth through commercial and operational KPIs, ensuring forecast accuracy and sales force effectiveness.

• Deliver strategic commercial insights for standard operations, training, commercial deployment, and resource optimization.

• Enhance the adoption and simplification of commercial processes.

• Oversee order and sales forecasting along with revenue management at both regional and segment levels.

• Promote high-quality backlog, sales and installation quality, and accelerate conversion rates.

• Direct demand planning and order fulfillment in collaboration with global supply chain and logistics teams.

• Manage orders and sales management operating mechanisms while coordinating commercial implementations.

• Supervise pricing delegation of authority and monthly and quarterly pricing performance reporting in conjunction with Finance.

• Handle regional pricing approval processes and strategic pricing initiatives.

• Assist in structuring deals for strategic partnerships and agreements.

• Oversee Commercial Contracting and Request for Proposal processes.

• Manage distribution, including distributor contracts and due diligence.

• Facilitate customer communications during order fulfillment challenges.

• Lead the transition to Apttus, ensuring process and system adoption.

• Establish and oversee GPO & National Accounts management.

• Direct Demo Operations.

• Maintain ownership of commercial data and reporting quality, including Salesforce.com data integrity, reporting efficiency, funnel forecasting, and Dynamics.

• Drive commercial readiness and operational support for Lighthouse NPIs.

• Enhance Heartbeat practices across Commercial, Operations, and Finance to improve margins, speed, and growth.

⛳️ Requirements

• Bachelor’s degree and over 10 years of experience in business management, sales, or marketing, or an equivalent amount of experience in operations with progressive leadership in the healthcare sector.

• Proven ability to drive and deliver results through rigorous operating mechanisms in a matrixed GE HealthCare environment.

• Exceptional skills in people management, leadership, communication, sales coaching, and team building.

• Strong business acumen including financial, organizational, compliance, negotiation, problem-solving, and influencing abilities.

• Impactful executive presence with high-level presentation and interpersonal skills.

• Competence in effectively communicating and presenting ideas to customers.

• Ability to energize, develop, and build rapport, collaboration, and influence across all organizational levels.

• Based in the U.S. or Europe.

• Willingness to travel 40% of the time.

• Previous experience leading service and/or sales for a GEHC product portfolio.

• Ability to influence and collaborate with senior management teams.

• Experience managing directly and/or indirectly in a matrix environment.

• Familiarity with commercial contracting, GPO/National Accounts, and pricing within the healthcare industry.

• Proven experience in leading business integrations and merging organizations, processes, and systems such as Salesforce.com, Apttus, EOM, and Oracle.

• Must be legally authorized to work in the United States.

• Must successfully complete a drug screening, if applicable.

🏝️ Benefits

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

• Medical, dental, and vision insurance.

• Paid time off.

• 401(k) plan with opportunities for employee and company contributions.

• Life, disability, and accident insurance.

• Tuition reimbursement.

• Professional development opportunities.

• Challenging career paths.

• Competitive compensation.

• Relocation assistance is not provided.