Global Training, Development & Retention Specialist

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Implement Aqua Expeditions’ Global Training & Development strategy throughout operations.

• Identify gaps in operational capabilities through observation, interviews, performance data, and direct engagement.

• Create, modify, and deliver effective training programs that align with service standards, SOPs, expected behaviors, and business objectives.

• Provide practical, on-the-job, and onboard training across operational settings.

• Lead and facilitate onboarding processes, operational inductions, cross-training, refresher training, and continuous learning initiatives.

• Mentor crew members, supervisors, and operational leaders on performance management, feedback, team leadership, and employee development.

• Develop structured development plans that integrate training, coaching, stretch assignments, cross-exposure, and internal mobility.

• Recognize high-potential employees and those prepared for expanded responsibilities.

• Aid in succession planning by maintaining oversight of internal talent, tracking development progress, readiness, and capability gaps.

• Cultivate and support internal trainers and subject-matter experts.

• Assist Aqua Lab and other practical learning platforms and initiatives.

• Monitor training and development actions to ensure behavioral application, operational enhancement, and progress toward objectives.

• Keep records, evidence, and dashboards that include training, participation, development plans, talent observations, and outcomes.

• Provide field feedback and recommendations to Global People & Culture and operational leadership.

• Coordinate with external training providers when necessary.

• Create annual Training & Development plans that are in line with operational priorities and regional requirements.

• Enhance operational competencies and ensure consistent adherence to Aqua standards.

• Reinforce onboarding, cross-training, leadership development, internal mobility, and succession planning.

⛳️ Requirements

• Proven experience in training and development within an operational context.

• Strong skills in diagnosing training needs and developing effective solutions.

• Excellent communication and interpersonal abilities.

• Ability to coach and mentor individuals at all levels of the organization.

• Experience in designing and implementing training programs aligned with business goals.

• Strong organizational skills and attention to detail.

• Proficiency in data analysis and performance tracking.

• Familiarity with external training providers and learning platforms.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Collaborative and dynamic work environment.

• Access to unique travel and adventure experiences.

• Comprehensive health and wellness benefits.