Global Sales Director – Lifestyle & Entertainment

This is a fully remote position, open to applicants in United States.

📋 Description

• Create strategic account plans aimed at generating new revenue opportunities and expanding market share within designated Entertainment Accounts.

• Oversee third-party entertainment accounts, which encompass both group and transient travel accounts.

• Cultivate and maintain enduring strategic global account relationships.

• Propel premium business and attract new clients to Hyatt’s diverse portfolio of brands.

• Develop and sustain account/action plans that include quota objectives, customer engagement strategies, account revenue tactics, account evaluations, promotional activities, and B2B marketing opportunities.

• Provide support for global hotel sales requirements based on established priorities and anticipated business levels.

• Collaborate with colleagues in the Hyatt Sales Force to retain and grow key accounts.

• Serve as a subject matter expert in the Entertainment sector by sharing market insights, trends, and opportunities.

• Manage and participate in events related to the Entertainment industry and Hyatt's clientele.

• Organize internal resources focused on the Entertainment segment and engage with field teams.

• Host customer engagements based on business priorities.

• Conduct direct sales outreach through solicitation, phone interactions, and written communication.

• Ensure that sales contracts adhere to established policies and procedures.

• Monitor market trends and customer behavior.

• Assist hotel representatives in customer engagement, sales calls, webinars, and targeted events.

• Design and curate branded experiences for customer-facing events.

• Act as a brand ambassador by representing Hyatt at industry gatherings.

• Support new hotels in identifying and securing potential accounts.

• Organize and coordinate familiarization trips.

• Deliver product presentations for key accounts.

• Compile monthly activity and production reports.

⛳️ Requirements

• Minimum of 8 years of relevant industry experience in global or regional sales or a hotel leadership role.

• Experience in hotel sales operations at the property level.

• Strong understanding of entertainment travel coupled with a robust network of contacts.

• Exceptional presentation and networking abilities.

• Bachelor’s degree is preferred.

• In-depth knowledge of Hotels and Sales Practices.

• Proficiency in MS Office, Lanyon, Reserve, Opera, Oracle, and Envision is preferred.

• Experience in sales and/or operations roles within All-Inclusive, Luxury, Full Service, and Select Service properties.

• Willingness to travel and work during off-peak hours.

• Strong organizational, leadership, and follow-up skills.

• Self-motivated individual able to work independently in a fast-paced and relatively autonomous setting.

• Effective communication and interpersonal skills, both for virtual and in-person presentations.

• Capability to manage event budgets and annual T&E, seminar, and tradeshow budgets.

🏝️ Benefits

• Annual allocation of complimentary hotel stays at Hyatt properties worldwide.

• Flexible work schedule.

• Work-life benefits, including wellness initiatives such as a free Headspace subscription.

• Discount at the on-site fitness center.

• Global family assistance policy with paid time off for the birth or adoption of a child.

• Financial support for adoption.

• Paid Time Off.

• Medical, Dental, and Vision coverage.

• 401K plan with company matching.

• Eligibility for a sales incentive plan.