Global Customs Compliance Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Coordinate customs clearance requirements with customs brokers, freight forwarders, suppliers, and internal teams across more than 200 annual import transactions.

• Review customs entries and entry summaries to ensure precise classification, country of origin, declared value, duties, and tariff provisions.

• Resolve discrepancies in entries with brokers, monitor corrections, and escalate any clearance risks.

• Maintain a register of entries that links customs entries to load numbers, purchase orders, projects, and necessary documentation.

• Manage relationships with brokers and freight forwarders; assess performance and address recurring issues.

• Keep the product classification database updated with HTSUS codes, descriptions, countries of origin, rationale, and duty rates.

• Gather technical specifications and documentation for accurate tariff classification.

• Monitor changes in tariffs, CBP guidance, preferential trade programs, and Section 232/301 duties.

• Communicate tariff changes, their cost implications, and required actions to Finance and Operations teams.

• Assist with duty estimates for purchases, projects, and negotiations with suppliers.

• Review eligibility and documentation for USMCA and other preferential treatment programs.

• Reconcile Periodic Monthly Statements, coordinate customs duty payments, and track outstanding obligations.

• Monitor liquidation, correction, and protest deadlines; actively pursue refund opportunities.

• Maintain proper documentation for refunds and provide Finance with reports on duty spending, trends, and potential savings.

• Manage ACE access, importer records, CBP Forms 5106, broker powers of attorney, customs bonds, and trade documentation.

• Oversee bond sufficiency, CBP notices, audit requests, and deadlines for responses.

• Maintain customs records and prepare for audits and examinations by CBP.

• Develop customs procedures, checklists, internal controls, and audit protocols.

• Conduct audits of entries and rectify recurring documentation errors.

• Train Logistics Coordinators, Procurement, and project teams on import compliance documentation.

• Provide leadership with reports on duty spending, discrepancies, refunds, deadlines, and regulatory risks.

• Identify opportunities for tariff classification, duty-cost reduction, and process improvements.

• Escalate complex legal interpretations, trade program inquiries, and tariff disputes to brokers or trade counsel.

⛳️ Requirements

• A minimum of 5+ years of direct experience in customs compliance, customs brokerage, or importer compliance.

• Proven experience supporting multiple clients, suppliers, or companies, with comfort in handling various product types and geographical regions.

• Strong practical experience with ACE, PMS reconciliation, entry summaries (CBP Form 7501), HTSUS tariff classification, customs valuation, and country of origin requirements.

• Demonstrated ability to research tariff changes, exclusions, and trade program rules; effectively translating tariff changes into operational impacts and cost estimates.

• Experience with USMCA or other preferential trade program documentation and qualification.

• Proficient in Excel, data reconciliation, recordkeeping, analytical, and organizational skills; capable of managing multiple deadlines independently.

• Excellent communication skills; able to coordinate effectively with Operations, Finance, Procurement, and external partners.

• Ability to work autonomously in a remote environment and prioritize competing demands.

• Preference for candidates with a Licensed Customs Broker or Certified Customs Specialist credential.

• Preferred experience in manufacturing, industrial equipment, structural steel/aluminum products, and assembly/fabrication operations.

• Experience managing imports from Mexico and other key sourcing regions; preferred knowledge of USMCA sourcing and documentation.

• Familiarity with Chapter 99 provisions, Section 232/301 duty applications, post-entry corrections, and tariff protests is preferred.

• Experience managing multiple brokers and evaluating their performance is preferred.

• Familiarity with ERP systems such as SAP or NetSuite and customs management platforms is preferred.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) with company matching (where applicable).

• Paid Time Off (PTO) and paid holidays.

• Sick time in accordance with state and local regulations.

• Company-funded life insurance and disability coverage.

• Opportunities for career advancement within a rapidly expanding organization.

• Exposure to advanced manufacturing, modular infrastructure, and large-scale industrial projects.

• A collaborative, fast-paced environment with strong operational and engineering leadership.

• An employee-focused culture centered on safety, quality, accountability, and continuous improvement.