General Adjuster – Property & Casualty

This is a fully remote position, open to applicants in Washington.

📋 Description

• Investigate and resolve intricate property and casualty claims regarding personal, casualty, or property losses and damages.

• Manage complex losses independently within set authority limits.

• Provide assistance on larger claims, such as business interruption and stock losses.

• Review claim forms and documentation to assess insurance coverage and liability.

• Conduct interviews and maintain correspondence with claimants, insured individuals, witnesses, and other relevant parties.

• Consult police, medical, employment, and additional records as necessary.

• Evaluate property damage and loss sites.

• Estimate costs for repairs, replacements, remediation, or compensation.

• Generate findings reports and recommendations for claims.

• Suggest litigation to the legal department when appropriate.

• Attend litigation hearings as required.

• Update case reserves to account for probable costs.

• Assist in compiling loss experience reports and determining adequate future rates.

• Perform other assigned tasks as needed.

• Support organizational quality initiatives.

• Travel as necessary.

⛳️ Requirements

• Bachelor's degree from an accredited institution is preferred.

• Must have obtained the IIA-AIC designation.

• Actively pursuing an additional professional insurance designation is required.

• Appropriate state adjuster license is mandatory.

• Minimum of five (5) years of experience in property and/or casualty claims adjusting, or an equivalent mix of education and experience is required.

• Experience with claims involving property damage, bodily injury, slip/trip and fall incidents, and third-party property damage is preferred.

• Excellent oral and written communication skills, including presentation capabilities.

• Strong investigative, analytical, and problem-solving abilities.

• Proficient in PC usage, including Microsoft Office applications.

• Proven commitment to timely reporting.

• Exceptional customer service and interpersonal skills.

• Keen attention to detail and accuracy.

• Effective time management and organizational abilities.

• Capability to work independently as well as collaboratively in a team setting.

• Ability to meet or exceed Performance Competencies.

• Ability to stand and/or walk for extended periods.

• Ability to kneel, squat, bend, climb, crawl, stoop, and work overhead.

• Ability to work outdoors in various weather conditions, both hot and cold.

• Capability to lift/carry up to 50 pounds and push/pull up to 100 pounds.

• Ability to drive for up to 4 hours per day.

• Continuous use of manual dexterity is required.

• Adequate hearing, vision, and verbal communication abilities.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan with matching contributions.

• Paid Time Off (PTO).

• Disability insurance.

• Life insurance.

• Employee assistance programs.

• Flexible spending or health savings accounts.

• Additional voluntary benefits available.

• Reasonable accommodations provided.

• Support for a flexible work-life balance.