Furniture Project Coordinator

This is a fully remote position, open to applicants in New York.

📋 Description

• Assist in the preparation of precise quotes and orders.

• Liaise with vendors to verify order specifics and follow up on acknowledgments.

• Keep client interactions and order-status records updated in internal systems.

• Support the sales team by overseeing small to mid-sized projects under guidance.

• Organize and color-code floor plans and product counts for client presentations.

• Aid in the creation of sales reports and documentation for meetings.

• Request and monitor Certificates of Insurance for project installations.

• Respond to client inquiries promptly and effectively.

• Prepare installation materials, manage punch lists, and assist in resolving discrepancies.

• Collaborate with Senior Sales Coordinators and Sales Managers to ensure projects are completed on time and within scope.

• Confirm purchase orders and vendor acknowledgments.

• Create and manage requests for vendor deposits.

• Address acknowledgment discrepancies and keep order-status reports updated.

• Generate Operations requests and assist with the preparation of installation packages.

• Maintain documentation for punch lists and oversee punch-list items.

• Create laser and RA tickets as necessary to initiate freight claims.

• Invoice clients upon delivery and installation.

• Manage follow-up orders and maintain client communication post-installation.

• Set up new customers and vendors.

• Request warranty details.

• Compile Product Mix Reports.

⛳️ Requirements

• High School diploma plus 1-2 years of relevant professional experience.

• Bachelor’s degree or its equivalent is preferred.

• Experience with Steelcase and Hedberg is a must.

• Proficient in Microsoft Office Suite (Outlook, Excel, Word).

• Excellent communication skills, both written and verbal.

• Demonstrated initiative and proactive thinking.

• Capable of managing multiple tasks simultaneously.

• Proven organizational and time management skills.

• Strong critical thinking abilities to address and resolve issues.

• Understanding of and commitment to meeting deadlines.

• Ability to work effectively within a team environment.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits package.

• Opportunities for professional development and career advancement.

• Flexible work arrangements.

• A supportive and collaborative work environment.