Funding Consultant

This is a fully remote position, open to applicants in Idaho, +3 more states.

📋 Description

• Oversee the intake, submission, and follow-up processes for new product, repair, and equipment rental orders.

• Maintain ongoing communication with Speech-Language Pathologists (SLPs) regarding funding cases and guide them on document preparation as well as funding policies and regulations.

• Collaborate with insurance providers, government entities, and educational institutions to facilitate new product, repair, or rental orders.

• Monitor funding authorization cases to ensure that requests are resolved promptly and efficiently.

• Leverage online resources and liaise with funding agencies to confirm eligibility.

• Assess prior authorization documents against the criteria set by third-party payers.

• Investigate past orders and payment history/Days Sales Outstanding (DSOs) for repair or new order inquiries.

• Input and finalize orders within the order management system database.

• Communicate funding requests and copayment requirements to clients and their family members.

• Advocate for client cases with third-party insurance providers and troubleshoot issues until resolution.

• Address third-party denials and provide guidance to successfully conclude complex funding cases.

• Notify the supervisor of any potential challenges with third-party payers.

• Carry out various other responsibilities as assigned.

⛳️ Requirements

• Bachelor’s Degree or 2 – 4 years of relevant experience.

• Experience in the health insurance sector is preferred.

• Strong oral and written communication abilities.

• Excellent interpersonal, collaboration, and teamwork skills.

• Customer service-oriented approach.

• Proficiency in internet navigation.

• Knowledge of MS Office Word and Outlook.

• Ability to multitask effectively in a fast-paced environment.

• Capability to work at a desk for extended periods.

• Aptitude to manage interruptions in a dynamic setting.

• Applicants must reside in Pacific or Mountain time zones to be eligible for this position.

🏝️ Benefits

• Health coverage plans.

• Paid time off.

• Sick leave.

• 401k matching program.

• Flexibility to prioritize what truly matters outside of work.