Frontend Capability Manager

This is a fully remote position, open to applicants in Romania.

📋 Description

• Supervise a talent pool consisting of around 50 to 70 individuals within a Chapter Stream.

• Manage bench and staffing risks, identify available or transitioning team members, and allocate them effectively across various projects.

• Align employee development and skills mapping with future project requirements.

• Participate in staffing discussions and propose optimal team compositions.

• Provide feedback to Tribe Leads and Project Managers regarding delivery impact, performance gaps, and skill alignment.

• Monitor rate-to-role fit and ensure that staffing decisions contribute to profitability and capability matching.

• Mentor employees through their development plans, goal setting, and ongoing learning.

• Oversee the complete performance lifecycle, which includes 1:1 meetings, evaluations, Performance Improvement Plans (PIPs), and salary discussions.

• Track eNPS/Officevibe feedback, promote inclusivity, and tackle disengagement.

• Mediate conflicts between employees and project stakeholders.

• Engage in recruitment efforts and confirm technical fit with Chapter Stream Leads.

• Advocate for company values, initiatives, and community engagement.

• Maintain precise HR records regarding skills, staffing, and growth plans.

• Adhere to governance processes related to personnel, financials, and staffing.

• Report on team dynamics, risks, and morale trends to Chapter Area Managers and Chapter Stream Leads.

• Manage labor costs, bench-related expenses, hiring decisions, and investments in learning.

• Enhance processes, reporting practices, and team workflows.

• Oversee attrition, employee engagement, delivery readiness, and career/opportunity balance.

⛳️ Requirements

• Minimum of 4 years of experience in people management, leading medium to large teams.

• Preference for a technical background, with the capability to understand capability development, skills mapping, and workforce planning in IT service environments.

• Strong competencies in staffing, bench management, and rate-to-role alignment.

• Solid experience in performance management and career development.

• Direct involvement in capability building, skills mapping, and technical growth.

• Excellent collaboration skills with Delivery, People Office, and Growth/Recruitment functions.

• Proficient in conflict resolution and stakeholder management.

• Experience with retention strategies and employee engagement tools (e.g., eNPS, Officevibe).

• Financial literacy related to staffing, labor costs, and project profitability.

• Familiarity with agile delivery models and IT services.

• Advanced English communication skills, both written and spoken.

🏝️ Benefits

• Medical benefits.

• Gym support.

• Personalized fitness options.

• Team events.

• Healthy Habits Club.

• Flexible work-life balance.

• Mental wellbeing support.

• Social wellbeing initiatives in a hybrid environment.