Fraud Strategist – EMEA

This is a fully remote position, open to applicants in Austria.

📋 Description

• Act as a customer-facing expert in Fraud and Identity throughout the customer lifecycle.

• Function as a forward-deployed consultant during pre-sales, onboarding, and ongoing expansion phases.

• Collaborate with enterprise clients to devise product implementation strategies, assess risk profiles, and align technical solutions with business goals.

• Facilitate efficient customer onboarding and rollout processes.

• Navigate regulatory, legal, and operational challenges to expedite time-to-live and enhance time-to-value.

• Assess customer risk profiles and create customized fraud strategies.

• Suggest risk mitigation strategies, optimize user friction, and refine verification workflows.

• Develop standardized identity workflows within the Jumio product tailored for various verticals and use cases.

• Identify and address technical, regulatory, or policy-related obstacles that hinder launch processes.

• Provide guidance to customer risk and fraud teams regarding emerging fraud trends and industry best practices.

• Confirm implementation milestones, success criteria, and alignment with Jumio's best practices.

• Organize go-live planning, conduct readiness assessments, and execute activities on the go-live day.

⛳️ Requirements

• Relevant professional experience in fraud, identity, AML/KYC, digital risk, or a related area.

• Significant customer-facing experience in consulting, technical account management, solutions, professional services, product, or implementation.

• Strong consultative, analytical, and strategic thinking skills with a focus on risk strategy and workflow design.

• Proficient project management capabilities.

• Ability to coordinate cross-functional teams, including Product, Engineering, and Legal/Compliance departments.

• Capability to simplify complex technical fraud concepts into clear, value-oriented narratives for executive stakeholders.

• Preferred: Experience with identity verification, fraud, compliance, fintech, or enterprise software solutions.

• Preferred: Technical knowledge of APIs, integrations, SaaS platforms, or implementation methodologies.

• Preferred: Project management certification or equivalent experience.

• Preferred: Experience working with global enterprise clients.

🏝️ Benefits

• Remote work arrangement.

• Equal opportunity workplace that embraces colleagues from diverse backgrounds and statuses.