Fraud Prevention Strategy Coordinator

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Guide and mentor a diverse team of analysts by establishing structured routines, cultivating a culture of efficiency, and enhancing both individual and technical growth of team members.

• Lead and perform continuous diagnostics to mitigate attacks, uncover operational vulnerabilities, and recommend specific improvements and workflow automations aimed at decreasing the chargeback rate.

• Conduct thorough analysis, validation, and provide recommendations regarding fraud rules within fraud engines for payment and card products.

• Develop and implement strategies for fraud prevention during customer onboarding and financial transactions.

• Engage in data exploration utilizing SQL and Databricks to support hypotheses and devise practical solutions.

• Define and take ownership of strategic fraud KPIs, including confirmed fraud rate, chargeback rate, and avoided loss metrics.

• Present performance and risk assessments to the Executive Board and Risk Committee.

• Work collaboratively with Product and Business teams to synchronize on the impacts of rules and convey the trade-offs related to fraud decisions.

• Assess emerging technologies and providers of antifraud solutions, spearheading proofs of concept and the implementation of new methodologies.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Engineering, Mathematics, Law, Accounting, or a closely related field.

• Proven experience in leading teams and managing personnel in fraud prevention, with a strategic emphasis on data analysis and the execution of antifraud processes.

• Experience within financial institutions, fintechs, or the payments sector, with accountability for financial loss metrics and chargeback reduction.

• Background in developing and implementing strategies to detect fraud in financial transactions and during digital onboarding.

• Familiarity with fraud detection and prevention tools, including the creation and optimization of antifraud rules and models using outputs from scoring tools and rule engines.

• Strong data storytelling capabilities, converting data into clear, actionable insights.

• Practical knowledge of SQL and Databricks (or a comparable tool) for data exploration, scenario diagnosis, report and dashboard creation, and hypothesis development.

• An analytical, pragmatic, and hands-on approach, focusing on balancing risk management, financial losses, and a positive customer experience.

• Intermediate English proficiency for vendor communication (preferred).

🏝️ Benefits

• Medical and dental insurance with no copay.

• Life insurance coverage.

• Assistance for medication purchases.

• Allowance for fitness and physical activities.

• Four complimentary therapy or nutritionist sessions each month.

• Quick massage services available at headquarters.

• Flexible meal benefit provided via a Visa card.

• Free meals offered at headquarters.

• Childcare assistance programs.

• Support program for parents.

• Extended maternity and paternity leave policies.

• Access to an in-house training platform.

• Education assistance covering 70% of tuition for undergraduate degrees and language courses.

• Subsidy for course and book purchases.

• Remote work allowance.

• Provision of work equipment.

• Home-office furniture allowance.

• Partnership with WOBA for access to coworking spaces throughout Brazil.

• A day off during the birthday month.

• Happy Hour allowance.

• Referral bonuses for recommending new employees.

• Performance bonuses based on annual targets.

• Stock option plan available.

• No dress code policy.