Forward Deployed Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary technical liaison for customers in the field.

• Manage integrations, onsite deployment tasks, and convert operational requirements into scalable technical solutions.

• Allocate roughly 25% of time working directly with customers throughout the US.

• Observe operators, analysts, and frontline teams to gain insights into workflows, limitations, and integration needs.

• Quickly develop prototypes and integrations in the field to validate concepts and address urgent challenges.

• Diagnose complex operational or system-related issues across diverse and degraded environments.

• Convert field observations into technical requirements and integration specifications.

• Direct technical integration efforts involving APIs, data pipelines, hardware/software interfaces, and security/compliance-sensitive deployments.

• Work together with engineering teams to align features, interfaces, and infrastructure with operational demands.

• Represent the technical realities of customers internally.

• Break down ambiguous real-world issues into clearly defined technical workstreams.

• Facilitate seamless deployment, data flow, connectivity, and operational reliability.

• Provide insights to product and engineering teams based on data, field observations, and frontline feedback.

• Assist in pre-sales activities by visiting prospective clients to showcase and validate product value.

• Help lay the groundwork, processes, and culture for Realm’s forward-deployed engineering function.

⛳️ Requirements

• Minimum of 2 years of software engineering or forward-deployed/mission operations experience, with a history of delivering impactful results.

• Strong technical proficiency and the ability to read, write, and debug code sufficiently to create prototypes.

• Low ego, high emotional intelligence, and outstanding collaborative skills.

• Experience working directly with enterprise, industrial, government, defense, or security-sensitive products.

• Strong coding abilities, problem-solving skills, and a solid understanding of computer science fundamentals.

• Expertise in Git and Linux.

• Capability to lead cross-functional problem-solving efforts, influence technical teams, and drive projects from concept to completion.

• Ability to excel in ambiguous situations with strong prioritization and structured thinking.

• Excellent written and verbal communication abilities.

• Strong data instincts; comfortable with data analysis, hypothesis formulation, and making data-driven decisions.

• Hands-on prototyping experience and skills in AI-assisted coding.

• Must be based in the US; preference for citizens or permanent residents.

• Nice to have: onsite customer experience in field or operational contexts.

• Nice to have: software deployment experience in industrial or government environments, including safety, latency, offline operations, or compliance considerations.

• Nice to have: familiarity with mobile or web applications, cloud infrastructure, IoT/industrial systems, or real-time data pipelines.

• Nice to have: experience with sensitive or mission-critical customer environments.

• Nice to have: expertise in mining or industrial safety regulations.

🏝️ Benefits

• Competitive compensation with significant equity potential.

• Comprehensive medical, dental, and vision benefits.

• Unlimited paid time off (PTO).

• 401(k) plan with a 4% safe-harbor match.

• Equity in a rapidly growing early-stage company.

• Home office allowance.

• Dynamic remote work environment with global reach.