Forward Deployed Engineer

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Collaborate closely with client teams to gain insights into workflows by shadowing operators and documenting processes across individuals, spreadsheets, and disparate tools.

• Deconstruct intricate business processes into actionable workflows, establishing automation boundaries, human-in-the-loop components, tool utilization, and decision-making logic.

• Develop production-ready workflows utilizing LangGraph and LangChain, encompassing tool invocation, memory management, routing, retries, and failure recovery mechanisms.

• Integrate various systems including CRMs, ERPs, ticketing systems, data warehouses, internal APIs, and document repositories.

• Facilitate reusable platform functionalities such as document retrieval, structured output, function invocation, prompt versioning, logging, and observability.

• Create enterprise evaluation frameworks and guardrails, including task-specific assessments, regression checks, PII management, and human review processes.

• Conduct working sessions and demonstrations, converting technical trade-offs into decisions regarding cost, risk, and timelines.

• Document and transfer workflows to ensure client teams can manage and expand them independently.

• Bring reusable methodologies back to Blue Orange Digital for future projects.

⛳️ Requirements

• Minimum of 3 years of software engineering experience in developing production systems.

• Practical experience with LLMs, including prompting, function calling, structured output, retrieval, and at least one agent or multi-step workflow that has moved beyond the prototype phase.

• Proficiency in connecting real systems through REST APIs, webhooks, SDKs, and databases, including authentication, pagination, rate limits, and managing unreliable upstreams.

• Strong skills in Python along with familiarity with asynchronous patterns, API design, and ensuring data-pipeline reliability.

• Knowledge of SQL and data systems.

• Experience in client-facing roles or working cross-functionally with non-technical stakeholders.

• Excellent written and verbal communication skills.

• Practical experience with agent frameworks such as LangGraph, AutoGen, or CrewAI, or custom orchestration solutions.

• Knowledge of RAG systems, including chunking, embeddings, vector stores, and re-ranking.

• Familiarity with LLM evaluation, task-specific metrics, LLM-as-judge, and regression testing suites (preferred).

• Background in process mapping, solutions engineering, forward-deployed work, or technical consulting (preferred).

• Experience with workflow and integration platforms such as Temporal, Airflow, Zapier, n8n, or iPaaS tools (preferred).

• Exposure to AWS Bedrock/SageMaker, GCP Vertex AI, or Azure ML (preferred).

• All application materials, including the resume, must be submitted in English.

• Background checks may be necessary for specific positions or projects.

🏝️ Benefits

• Competitive salary with performance-based bonuses.

• Engaging challenges that matter, tackling real client processes with actual constraints rather than working in greenfield environments.

• An inside look at the operations of various industries and the opportunity to automate inefficiencies.

• Direct access to cutting-edge AI infrastructure, including AWS, GCP, Azure, Databricks, Snowflake, and the open-source ecosystem.

• A builder culture where engineers are empowered to lead and deliver, free from bureaucratic obstacles.

• Budget for professional development and support for certifications.

• A team that actively challenges your design choices, enhancing their quality.

• Unlimited Paid Time Off (PTO).

• Paid parental and bereavement leave.

• Fully remote work with a globally distributed team.