Fire Alarm Service Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Provide service, maintenance, and technical support for fire alarm systems.

• Perform servicing and planned preventative maintenance (PPM) on client fire alarm systems.

• Maintain and service both addressable and conventional fire alarm systems.

• Offer support in other areas and may need to stay away occasionally when necessary.

• Take part in a call-out rota, currently set at 1 in 8 days.

• Work 36.5 hours per week, with hours from Monday to Thursday 8:45–16:40 and Friday 8:45–16:00.

⛳️ Requirements

• Significant and demonstrable experience in the maintenance of fire alarm systems acquired over several years (essential).

• Knowledge of and compliance with BS5839 standards (essential).

• FIA or equivalent training is highly desirable.

• Possession of a Full UK Driving Licence (essential).

• Commitment to professional service, with meticulous attention to detail, quality, and customer service (essential).

• Capability to work independently with minimal supervision as well as effectively within a team (essential).

• Strong communication skills when interacting with customers, clients, and internal colleagues (essential).

• Dependability and punctuality.

• May be required to complete a DBS check.

🏝️ Benefits

• 25 days of holiday in addition to bank holidays, with the option to purchase an additional 5 days.

• Contributory company pension scheme.

• Company van along with a fuel card.

• Mobile phone provided.

• Comprehensive training through selected manufacturers, industry-recognized training courses, or in-house product training facilities.

• Standby allowance of £200 per week while on standby.

• Call-out rate includes a minimum of 3 hours for the first call-out for each occurrence, compensated at applicable overtime rates.

• Travel time compensation applies after 1 hour.

• Overtime is compensated at time and a half from Monday to Saturday and at double time on Sundays and bank holidays.