Financial Access Specialist

This is a fully remote position, open to applicants in Washington.

📋 Description

• Facilitate insurance clearance for inpatient admissions, outpatient surgeries, clinic procedures, high-cost infusions, and radiology services.

• Verify and obtain insurance coverage and benefits for both facility and professional services.

• Engage in on-the-job training related to insurance clearance and associated processes.

• Review scheduled appointments using the patient work queue.

• Acquire insurance authorizations via assigned payer administrators.

• Confirm and document patient eligibility and benefits within EPIC auth/cert and REG systems.

• Refer patients without insurance for Medicaid/Charity eligibility assessments.

• Contact referring providers to secure referrals or initiate authorization requests.

• Generate fee estimates upon request from Patient Care Consultants.

• Discuss payment options with patients.

• Collect and process payments utilizing the EPIC cash drawer.

• Clarify limited medical benefits and out-of-pocket expenses with patients.

• Prepare Notices of Non-Coverage for patient signatures.

⛳️ Requirements

• A High School diploma or GED certificate is required.

• At least one year of experience in a medical office environment.

• An equivalent combination of education and experience may be considered in lieu of the stated requirements.

• Strong communication skills are essential.

• Capability to coordinate insurance clearance processes effectively.

• Proficiency in obtaining and verifying insurance coverage and benefits.

• Competence in securing insurance authorizations through payer administrators.

• Ability to verify and document patient eligibility and benefits accurately.

• Familiarity with using EPIC auth/cert and REG systems.

• Skill in referring uninsured patients for Medicaid/Charity eligibility assessments.

• Ability to prepare fee estimates and discuss payment options.

• Experience in collecting payments and processing transactions using a cash drawer in EPIC.

🏝️ Benefits

• Comprehensive benefits information can be found at https://www.washington.edu/jobs/benefits-for-uw-staff/.

• This is a regular full-time position.

• Work is 100% remote.