Finance & Operations Coordinator

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Prepare and issue invoices, payment reminders, and follow-up communications concerning outstanding balances.

• Process and oversee incoming payments while verifying receipts.

• Maintain billing records and assist in tracking revenue activities.

• Create and sustain financial and operational reports related to accounts receivable, billing status, payment tracking, sponsorships, advertising, events, and other business activities.

• Address billing inquiries, investigate discrepancies, help resolve issues, and provide updates on payment status.

• Produce monthly reports and aid in commission verification along with associated financial tracking.

• Ensure accuracy and organization of operational data, reporting systems, and internal databases.

• Assist with both scheduled and ad hoc operational reports and analytics.

• Support operational workflows and initiatives for process improvement.

• Maintain data integrity and identify inconsistencies, gaps, or process concerns.

• Collaborate with internal departments and external vendors on operational projects, reporting requirements, and system-related initiatives.

• Provide administrative and operational assistance for business systems, applications, reporting tools, and process documentation.

• Support the Operations Manager with operational projects, reporting analysis, workflow coordination, and strategic initiatives.

• Establish and maintain professional relationships with internal stakeholders, external partners, clients, and vendors.

• Execute additional operational, financial, reporting, and administrative tasks as assigned.

⛳️ Requirements

• An Associate degree or equivalent experience is required; a Bachelor’s degree is preferred.

• A minimum of 1 year of experience in billing, finance support, operations, reporting, administrative support, or related business operations roles is preferred.

• Experience in supporting accounts receivable, operational reporting, data management, or financial tracking activities is preferred.

• Strong proficiency in Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint, is required.

• Familiarity with CRM systems, databases, reporting tools, event platforms, or business applications is preferred.

• Strong analytical, organizational, and problem-solving abilities are required.

• Experience with chapter or community management is a plus.

• Basic understanding of accounting principles, accounts receivable processes, financial reporting, and operational business practices is essential.

• Exceptional oral and written communication skills are necessary.

• Ability to identify issues, analyze information, resolve problems, and suggest practical solutions while ensuring accuracy and attention to detail.

• Capability to prioritize multiple responsibilities and meet deadlines in a fast-paced setting.

• Ability to develop and maintain effective working relationships across departments, with vendors, clients, and leadership teams.

• Ability to maintain strict confidentiality when handling financial information, reports, commissions, operational data, and internal business information.

🏝️ Benefits

• 401(k) plan with a company contribution of up to 16%.

• Generous time-off package that includes paid vacation, personal days, sick leave, and holidays.

• Paid maternity and parental leave.

• Tuition reimbursement program.

• Comprehensive medical, dental, vision, and prescription coverage.

• Complimentary lunch every day while working on campus.

• Onsite fitness center available.

• A 1.25-mile walking path located on the Malvern campus.

• Emphasis on work-life balance.

• A friendly and team-oriented work environment.