Field Training Consultant

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Oversee scalable, organization-wide training initiatives to enhance capabilities and strengthen talent pools.

• Conduct diagnostic assessments, create personalized learning plans, provide virtual coaching, and perform proficiency evaluations.

• Collaborate with franchisees and operations leaders to pinpoint learning opportunities.

• Utilize store performance data and reporting tools to evaluate the effectiveness of training programs.

• Advise franchisees and managers on areas for improvement.

• Ensure stakeholders are held accountable for executing training solutions that yield measurable business outcomes.

• Conduct virtual webinars, coaching sessions, and assessments using adult learning methodologies.

• Tailor learning experiences to accommodate various learning styles.

• Review and make moderate updates to learning materials based on feedback, operational adjustments, and business needs.

• Collaborate with content owners to ensure materials remain accurate and align with company standards.

• Monitor and assess training effectiveness through data-driven approaches.

• Document participant progress and maintain precise training records.

• Provide prompt follow-up to inquiries.

• Share insights on training impact with leadership.

• Occasionally travel for in-person facilitation and consultations.

⛳️ Requirements

• A B.A. or B.S. degree is required, or an equivalent combination of education and professional experience.

• 3–5 years of experience in restaurant operations and/or professional training and development.

• Solid understanding of quick-service restaurant operations.

• Management or franchisee experience is preferred.

• Proficient in virtual facilitation and engaging online learning delivery.

• Capability to analyze and interpret data effectively.

• Familiarity with Power BI for reporting and insights.

• Strong relationship-building skills with both internal and external clients.

• Excellent written and verbal communication skills.

• Ability to present in front of large groups.

• Proficiency in Microsoft Office Suite.

• Experience with online learning platforms is preferred.

• Strong organizational skills and the ability to manage multiple priorities.

• Willingness to travel occasionally for in-person training and consulting, less than 20% of the time.

• Capability to work in a restaurant environment.

• Must be authorized to work in the United States without employer sponsorship.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• 401K match.

• Paid time off.

• Volunteer time.

• Parental leave.

• Hybrid work schedule for most headquarters positions.

• Equal Opportunity Employer.