Field Systems Engineer, Mid-Level

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assist in the operation and maintenance of the AISR Full Motion Video architecture along with related mission applications.

• Manage Linux servers, applications, network devices, and the supporting infrastructure.

• Oversee system health, responding to incidents, alarms, and customer support inquiries.

• Conduct routine maintenance, implement software updates, make configuration adjustments, and perform operational checks.

• Aid in the functioning and upkeep of the FMV Cross Domain Solution that facilitates data sharing between U.S. and partner networks.

• Diagnose issues related to applications, networks, hardware, and operating systems.

• Record technical problems, corrective measures, and insights gained in Government-approved tracking systems.

• Refer complex technical challenges to senior engineering personnel and Tier III engineering teams.

• Collaborate with Government staff, mission partners, and internal engineering groups to address operational challenges.

• Assist with site assessments, equipment installations, system enhancements, technology refresh initiatives, and operational testing.

• Support approved engineering modifications while adhering to configuration management standards.

• Engage in operational readiness tasks, system validation, and field testing efforts.

• Provide updates regarding system performance, customer concerns, and operational risks.

• Maintain technical documentation, standard operating procedures, and engineering records.

• Ensure 24/7 operational support for overseas DoD AISR/FMV operations.

⛳️ Requirements

• Possession of an active DoD TOP SECRET security clearance with the capability to acquire and sustain a TS/SCI clearance or SCI eligibility.

• Bachelor's degree in Computer Science, Information Systems, Engineering, Electronics, or a related technical field; or an Associate's degree with equivalent experience.

• At least 5 years of progressively responsible experience in supporting enterprise information systems, networking, systems administration, or technical operations.

• Experience in supporting Linux and networked systems in a production setting.

• Knowledge of TCP/IP networking principles, routing, switching, DNS, DHCP, and LAN/WAN troubleshooting.

• Familiarity with Linux operating systems, including Red Hat Enterprise Linux, CentOS, Ubuntu, or similar.

• Experience in managing enterprise applications and Linux-based servers.

• Familiarity with virtualization technologies such as VMware or Hyper-V.

• Experience in troubleshooting hardware, operating systems, applications, and network connectivity problems.

• Capability to identify technical issues using logs, monitoring tools, and diagnostic utilities.

• Experience in supporting production information systems within a structured operational framework.

• Strong documentation skills and the ability to communicate effectively with engineering teams.

• Willingness to travel as needed to support overseas customer locations.

• Outstanding verbal and written communication skills.

• Strong analytical and problem-solving skills.

• Ability to work autonomously while effectively collaborating within a multidisciplinary engineering team.

• Preferred: Previous military or DoD contractor experience.

• Preferred: Experience in supporting overseas or forward-deployed operations.

• Preferred: Security+, Linux+, CCNA, or equivalent industry certification.

• Preferred: Experience in supporting ISR, FMV, or intelligence systems.

🏝️ Benefits

• Employee status.

• Inclusive workplace.

• Commitment to equal opportunity and non-discrimination.