Field Service Technician, Technical Support – Automotive Testing Systems

This is a fully remote position, open to applicants in Germany.

📋 Description

• Act as the primary point of contact for customers seeking technical assistance, both via phone and on-site, domestically and internationally.

• Assemble, commission, and service automotive testing equipment, such as brake testers, vehicle lifts, and axle play detectors.

• Provide training to customers on product operation.

• Diagnose issues and troubleshoot mechanical and electronic components.

• Conduct quality inspections.

• Offer technical support to the R&D department.

• Facilitate customer training sessions.

⛳️ Requirements

• Completed a technical or vocational qualification, such as in mechatronics, electronics, or electrical engineering.

• Willingness to travel as required.

• Possession of a Class B driving license.

• Proficient in both German and English.

• Strong computer skills.

• Comfortable managing technical documentation.

• Ideally, experience in technical field service or as a service technician.

• Independent and solution-oriented work style.

• Enjoyment in customer interactions and teamwork.

🏝️ Benefits

• Secure, permanent employment.

• Access to all necessary tools for modern work environments.

• 30 days of annual leave.

• Flexible working hours.

• Assistance with retirement planning.

• Supportive team atmosphere with room for initiative.

• An open and innovative corporate culture.

• Opportunities for professional and personal development.

• Full-time preferred; part-time arrangements are possible.