Field Service Technician I

This is a fully remote position, open to applicants in Texas.

📋 Description

• Travel nationwide to customer sites and assist in organizing and enhancing maintenance shops

• Represent Imperial at customer locations

• Collaborate with the Sales team to establish orderly and efficient maintenance shops

• Set up and arrange inventory systems, shelving, and steel bin configurations

• Identify, label, stock, and streamline maintenance products for better workflow

• Educate customers on ordering technology, including scanners, mobile applications, and web tools

• Travel Monday through Friday to customer sites across the United States

• Cultivate strong relationships with customers

⛳️ Requirements

• Willingness to engage in frequent overnight travel (up to 90% during scheduled work weeks)

• Mechanically inclined and enjoys practical, hands-on tasks

• Customer-oriented with excellent communication skills

• Self-driven, reliable, and comfortable working autonomously

• Capable of lifting up to 75 pounds and working in active shop environments

• A valid driver's license is required

• High school diploma or equivalent is necessary

🏝️ Benefits

• Medical, dental, and vision insurance beginning on Day One

• 18 days of Paid Time Off

• 7 paid holidays

• 6% company contribution to your 401(k) with immediate vesting

• Retain your hotel, airline, and rental car loyalty rewards while traveling

• Opportunities for career growth, development, and advancement within a Grainger company

• Training provided for candidates without prior Field Service experience