Field Service Technician, Fueling Equipment

This is a fully remote position, open to applicants in California.

📋 Description

• Diagnose, troubleshoot, and repair fueling equipment such as dispensers, card readers, site controllers, and related systems.

• Conduct preventive maintenance to enhance equipment reliability and reduce downtime.

• Replace parts and components while coordinating complex repairs with vendors and service providers.

• Identify the root causes of equipment failures and implement effective solutions.

• Maintain precise service records, maintenance logs, and repair documentation.

• Perform routine inspections at fueling locations and execute general maintenance tasks, including lighting replacement, painting, minor repairs, and seasonal upkeep.

• Order, collect, and install parts and materials necessary for maintenance and repair tasks.

• Act as the primary field representative at assigned fueling locations, addressing customer inquiries and service requests.

• Communicate the status of repairs, next steps, and resolution plans; assist customers with fueling or equipment-related concerns.

• Build and nurture relationships with customers, vendors, and internal stakeholders.

• Support environmental, health, and safety programs, as well as storage tank inspections, testing, and compliance activities.

• Maintain records mandated by company policies and regulatory agencies.

• Support hazardous waste management initiatives and collaborate with agencies during inspections and regulatory reviews.

• Participate in an on-call rotation and respond to emergency situations.

• Quickly assess and resolve equipment and operational issues to restore safe, reliable operations.

⛳️ Requirements

• High school diploma or GED.

• Valid driver's license and ability to fulfill company driving requirements.

• Strong mechanical aptitude along with troubleshooting skills.

• Capability to work independently and manage multiple priorities in a field environment.

• Excellent customer service and communication skills.

• Proficiency in Microsoft Office and Google Workspace.

• Prior experience in troubleshooting and repairing mechanical, electrical, fueling, industrial, or commercial equipment is preferred.

• Experience in fields such as field service, facilities maintenance, petroleum operations, automotive repair, HVAC, electrical maintenance, or a related technical field is preferred.

• Familiarity with fueling systems, dispensers, cardlock operations, POS systems, or fuel site controls is preferred.

• Experience with Salesforce, Smartsheet, or similar business applications is preferred.

• Ability to lift and carry up to 50 pounds.

• Capable of standing, walking, bending, kneeling, climbing ladders, and performing physical maintenance tasks.

• Ability to work outdoors in diverse weather conditions.

• Willingness to travel regularly within the assigned territory.

🏝️ Benefits

• Annual bonus opportunity

• Medical, Dental, and Vision Coverage

• Health Savings Account (HSA) and Flexible Spending Account (FSA) Options

• 401(k) with Company Match

• Company-Paid Life and Disability Insurance

• 160 Hours of Paid Time Off Annually

• 9 Paid Holidays Plus 2 Floating Holidays

• LinkedIn Learning and Professional Development Resources

• Legal Assistance, Identity Protection, Accident Coverage, and Critical Illness Benefits