Field Service Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Carry out the installation, testing, calibration, and maintenance of low-, medium-, and high-voltage electrical equipment and control systems.

• Diagnose issues in electrical, mechanical, control, PLC, generator, switchgear, relay, and power distribution systems.

• Perform preventive and predictive maintenance inspections to enhance equipment reliability and minimize downtime.

• Identify equipment failures and ascertain root causes using technical drawings, schematics, diagnostic tools, and testing equipment.

• Execute repairs, retrofits, upgrades, and modifications to equipment.

• Address emergency service calls and provide on-call support when assigned.

• Foster and maintain positive customer relationships through professional communication and technical expertise.

• Offer recommendations for maintenance, repairs, upgrades, and operational enhancements.

• Prepare service reports that document findings, corrective actions, recommendations, and parts used.

• Assist with service quoting activities through precise field assessments and scope development.

• Comply with company, customer, OSHA, NFPA 70E, and relevant safety regulations.

• Conduct job hazard analyses and uphold safe work practices, PPE, lockout/tagout procedures, and electrical safety standards.

• Promptly report safety concerns, incidents, and near misses.

• Contribute to continuous improvement initiatives aimed at enhancing service quality, efficiency, and customer satisfaction.

• Accurately and promptly complete service documentation, expense reports, time sheets, and travel records.

• Keep company tools, testing equipment, vehicles, and inventory in optimal working condition.

• Engage in required training and certification programs.

⛳️ Requirements

• 3–5 years of field service, maintenance, or troubleshooting experience with electrical power systems, generators, switchgear, controls, or industrial equipment.

• Preferred experience in power generation, utilities, marine, oil and gas, manufacturing, or industrial sectors.

• Preferred experience with PLC troubleshooting and electrical control systems.

• Understanding of electrical theory, power distribution systems, switchgear, generators, protective relays, and control systems.

• Capability to read and interpret electrical schematics, wiring diagrams, and technical manuals.

• Familiarity with PLC platforms such as Allen-Bradley, Siemens, Schneider, or similar systems.

• Proficient in using electrical test equipment, including multimeters, insulation testers, and power quality analyzers.

• Strong troubleshooting and root cause analysis abilities.

• Competence in Microsoft Office and service reporting software.

• High School Diploma or GED is required.

• An Associate degree in Electrical Engineering Technology, Industrial Maintenance, Electronics Technology, or a related field is preferred.

• Technical trade school certification is preferred.

• Ability to work in a production environment and navigate the manufacturing plant, which includes walking, standing, and climbing stairs.

• Capable of lifting and carrying items up to fifty (50) pounds in accordance with OSHA standards.

• Must possess adequate vision and hearing to safely navigate the plant and communicate effectively.

• Willingness to work over forty (40) hours per week, including weekends or holidays, as project demands may necessitate.

🏝️ Benefits

• Hourly pay (FLSA Non-Exempt).

• Required training and certification programs provided.

• Significant travel associated with the position.

• Opportunities for on-call support assignments.