Field Service Technician

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Perform routine maintenance and repairs on water treatment systems.

• Install and troubleshoot equipment directly at client locations.

• Effectively manage service schedules to minimize customer downtime.

• Maintain accurate records of service visits and communicate any issues or suggestions.

• Interact with customers to understand their requirements and provide exceptional customer service.

• Visit the assigned Service Centre weekly to restock parts and supplies.

• Contribute to Culligan's mission of delivering cleaner, safer, and better-tasting water through sustainability, science, and dedicated service.

⛳️ Requirements

• Relevant experience in plumbing or electrical fields is preferred, but comprehensive training will be provided.

• A full and valid driving license with no more than 6 points.

• Capability to effectively diagnose and resolve technical issues.

• Strong DIY skills along with experience using power tools.

• Excellent communication abilities and a knack for building rapport with customers.

• Availability Monday through Friday from 8:30 AM to 5:00 PM.

🏝️ Benefits

• Monday to Friday working schedule.

• A small company van available with an option for private use.

• Uniform and tablet provided for work purposes.

• 23 days of holiday plus Bank Holidays, with increases based on length of service.

• Enhanced leave policies for Maternity, Paternity, Shared Parental, and Grandparent leave.

• Company pension scheme included.

• Company sick pay benefits.

• Discounts on shopping through Perks at Work.

• 24-hour access to the Employee Assistance Programme.

• Volunteer day offered for community engagement.

• Employee support network along with mental health assistance.

• Opportunities for career advancement.

• Continuous training and development available.

• Structured training programs in place.