Field Service Technician

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Install, assemble, service, and repair Aerzen products at both company and customer locations.

• Conduct startups, inspections of equipment, troubleshooting, repairs, and preventive maintenance on Aerzen products.

• Represent Aerzen in a professional manner while adhering to both company and customer safety standards.

• Install, configure, calibrate, and maintain pneumatic, analog, and digital control, measurement, and indicating instrumentation.

• Install and terminate connections for electrical, pneumatic, and fluid systems.

• Comprehend control narratives and troubleshoot process-application challenges.

• Analyze and resolve TCP/IP network and RS-485 communication issues.

• Disassemble machinery, assess damage, evaluate failures, diagnose problems, and identify root causes.

• Provide machine-based recommendations and utilize defined procedures and standard rebuild kits.

• Interpret and utilize equipment diagrams, checklists, engineering drawings, and process documentation.

• Communicate job requirements, recommendations, service options, concerns, and status updates to customers effectively.

• Assess customers' future needs and relay information through appropriate channels.

• Support engineering efforts with plant design, modifications, and hazard analysis.

• Plan and schedule travel using the Concur booking tool.

• Complete service reports, expense reports, forms, commissioning graphs, and written repair reports.

• Gather data using company software.

• Conduct onsite customer training on Aerzen products.

• Execute work in accordance with quality standards and safety procedures, while ensuring a clean and safe work environment.

• Engage in inventory counts, shop organization, cleanup, and other assigned departmental responsibilities.

⛳️ Requirements

• Associate Degree (2 years of schooling) in electronics technology or equivalent experience.

• More than 4 years of Field Service and Repair experience with rotating equipment.

• Proficiency in Windows, Microsoft Office, and Internet applications.

• Familiarity with TCP/IP networks and RS-485 communications.

• Experience with Allen Bradley PLC preferred.

• Strong planning, prioritization, organization, and execution skills.

• High attention to detail and capability to analyze substantial amounts of data.

• Demonstrated analytical and logical problem-solving skills.

• Excellent time management abilities.

• RS Logix 5000 experience preferred.

• Desired experience in PLC or similar Ladder-Logic programming.

• Ability to interpret process flow, control wiring, piping, and instrumentation diagrams.

• Welding skills (brazing, cutting, welding, plasma) are a plus.

• Strong focus on customer service.

• Exceptional leadership and change-management capabilities.

• Ability to listen, motivate, and influence others towards action.

• High integrity and compliance mindset.

• Willingness to travel over 50% of the time.

• Monday-Friday schedule with weekends spent at home.

• Must pass a background check.

• Must pass a drug test prior to commencing work.

• Must be authorized to work in the U.S.

🏝️ Benefits

• 96% company-paid health benefit plans.

• Company HSA contribution.

• 401(k) with a company match.

• Tuition reimbursement program.

• Profit-sharing bonus package.

• Opportunity to collaborate with a dynamic team of professionals.

• Commitment to equal employment opportunity.

• Reasonable accommodations for individuals with disabilities.

• Compliance with background check and drug test procedures.