Field Service Engineer, Leeds Wakefield

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Perform daily servicing and maintenance on customer EV charging stations.

• Identify and resolve issues related to electrical systems, hardware, software, and networks.

• Execute repairs, including the replacement of defective parts and components.

• Assist with installation, commissioning, preventative maintenance, upgrades, and warranty processes.

• Offer remote technical support to customers and field teams.

• Keep precise service records, daily logs, and track company vehicle mileage.

• Oversee and replenish spare parts inventory.

• Work collaboratively with technical, engineering, and customer service departments.

• Adhere to service and maintenance contracts, including agreed response times and service levels.

• Ensure all work is performed safely in compliance with company policies and relevant electrical and EV charging standards.

• Participate in an on-call rotation roughly once every five weeks, from Monday to Monday.

⛳️ Requirements

• Minimum of 2 years’ experience in a technical support or field service engineering position.

• Demonstrated history of servicing, maintenance, and repairs.

• Experience with multimeters and conducting continuity testing.

• Practical, hands-on experience with confidence in using tools.

• Strong diagnostic and fault-finding abilities.

• Capability to work independently as well as collaboratively within a team.

• Effective communication skills, with the ability to clearly explain technical issues.

• Valid FULL MANUAL UK driving licence.

• Eligibility to live and work in the UK.

• A maximum of 3 points on your driving licence.

• Experience in the EV charging, automotive, clean energy, or electrical engineering fields is preferable.

• Familiarity with charging infrastructure or comparable electrical equipment is advantageous.

• Experience in providing remote technical support is desirable.

• Background in on-call or out-of-hours support rotation is a plus.

• Relevant engineering qualifications or technical training is preferred.

🏝️ Benefits

• Comprehensive internal training and relevant certifications provided.

• Opportunities for career advancement in the expanding EV charging sector.

• Provision of a company vehicle and necessary tools.

• 33 days of holiday, inclusive of bank holidays, pro rata.

• Contributions to employer pension plans.

• Access to an Employee Assistance Programme.

• Life assurance coverage up to 6 times your salary.

• Extensive training and development opportunities available.

• A day off to celebrate your birthday.

• A supportive and encouraging work environment.