Field Sales Coordinator

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Engage with teams and clients through email, phone, and virtual meetings.

• Act as the key individual responsible for ensuring customer satisfaction within ChemTreat’s administrative operations.

• Collaborate with the local ChemTreat team on sales and administrative duties.

• Take part in team training sessions, customer education, service initiatives, and sales efforts.

• Foster relationships with local representatives and clients to enhance internal efficiencies and customer satisfaction.

• Cultivate connections with administrative staff at significant customer locations.

• Manage routine business transactions under the guidance of the assigned local representative.

• Serve as the liaison for ChemTreat customers and resolve issues as they arise.

• Collaborate with corporate teams on software and system modifications, including CT Vista, Power BI, and Concur.

• Communicate system updates and work with Area Managers to provide training and resources.

• Support field sales and service teams effectively.

• Collect and present financial management information.

• Distribute and amend salesman's cost updates.

• Maintain data related to pricing and contract management.

• Organize team meetings, customer entertainment, and travel logistics.

• Create internal and external account-management reports utilizing CT Vista, Microsoft Office, Power BI, tank monitoring software, and other tools.

• Place and monitor orders.

• Review customer guides and adjust customer pricing as needed.

• Verify invoicing for accuracy.

• Oversee administrative account-management responsibilities as directed by designated representatives.

• Travel as necessary, typically 10% or less.

⛳️ Requirements

• Some college coursework is required; courses in business school or college are preferred.

• A minimum of two years of relevant experience as outlined above.

• At least five years of general business experience is necessary.

• Capability to work independently with minimal oversight.

• Strong attention to detail is essential.

• Exceptional communication and interpersonal abilities.

• Proficient computer skills, including proficiency in Microsoft Office applications.

• Competence in typing is required.

• Ability to create customer reviews, sales presentations, and customer training materials in Microsoft PowerPoint.

• Skills to collaborate with Graphics and Documents teams to prepare proposals and media.

• Strong organizational, multi-tasking, and follow-up abilities.

• Capacity to balance multiple field team members and manage various priorities.

• Effective communication skills using diverse styles and techniques.

• Availability for travel 2-3 times annually.

• Willingness to occasionally travel to supported territories.

• Ability to occasionally lift, carry, push, or pull up to 20 pounds.

🏝️ Benefits

• Paid time off.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k).