Field Repair Technician

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Diagnose issues with malfunctioning laboratory instruments or testing equipment.

• Evaluate mechanical systems and electronic circuits to pinpoint root-cause failures.

• Conduct hands-on repairs for faulty lab instruments or testing devices.

• Verify assemblies to ensure compliance with manufacturer specifications.

• Travel both domestically and internationally to offer repair assistance to direct market clients.

• Provide support to customers via phone and email to address lab instrument concerns.

• Follow up on ongoing customer inquiries.

• Dispatch replacement parts, direct information to the main office for further assistance, or execute on-site solutions.

⛳️ Requirements

• Valid Electrical or Mechanical Qualification with an apprenticeship and at least 5 years of work experience.

• Experience working with technical equipment, ideally in a laboratory environment.

• Ability to read and comprehend documents, instructions, and manuals effectively.

• Exercise diplomacy and tact when reporting non-conforming events (NCE) to management with urgency.

• Highly skilled in computer operations and typing.

• Proficient in a Windows environment, Microsoft applications, and relevant CRM systems.

• Experience and capability for domestic and international travel.

• Clean driving record.

• Willingness and ability to travel domestically and internationally approximately 50% of the time each year.

• Candidates must live within a reasonable driving distance of a major airport.

🏝️ Benefits

• Year-end bonus.

• Company-funded retirement plan.

• Health insurance.

• Vision insurance.

• Dental insurance.

• Disability insurance.

• Life insurance.

• Generous paid time off.

• Paid holidays.

• Enjoyable and friendly work environment.